Service Technician - Safety & Security Systems

Service Technician - Life Safety & Security Systems

Join to apply for the Service Technician - Life Safety & Security Systems role at FSS Technologies

FSS Technologies is seeking a motivated, detail-oriented technician to assist with the service of cutting-edge fire and security systems. This is your opportunity to develop your career in a fast-growing, mission-driven company dedicated to protecting lives and property.

Industry: Fire Alarm, CCTV, Access Control, Intrusion Detection

Job Type: Full-Time | Travel:
Required

• Assist in the service of security and fire systems hardware.
• Collaborate with team members to ensure compliance with regulatory requirements.
• Adhere to all company policies and industry regulations.
• Assist in creating documentation and reports for security assessments and audits.
• Accurately maintain inventory records for all hardware.
• Maintain tools, vehicles, and equipment and keep parts and supplies in order.
• Provide excellent customer service by responding to support requests promptly and professionally, ensuring user satisfaction.
• Performs other related duties as assigned.

• High school diploma or equivalent required.
• Valid driver’s license and clean driving record.
• 3+ years of experience in a service role supporting fire systems, security systems, access control systems, and CCTV systems.
• Experience servicing Kidde, DMP, Digital Watchdog, Notifier, and AiPhone preferred.
• NICET 1

• Familiarity with iPhone/iPad and best practices.
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal abilities.
• Ability to work well in a team environment.
• Eagerness to learn and adapt to using hand and power tools.
• Attention to detail and commitment to accuracy.
• Time management and organizational skills.

• Reasonable accommodations may be made for individuals with disabilities.
• Ability to sit or stand for extended periods.
• Capable of lifting and moving equipment weighing up to 50 pounds.
• Comfortable working in various environments, including client sites and on ladders.
• Must be able to work at heights.
• Must be able to work in all weather conditions.

• Core work hours are Monday through Friday, 7:30 a.m. to 4:30 p.m., with travel to customer sites required.
• Comprehensive benefits package including medical, dental, and vision insurance after 30 days.
• Generous PTO policy and six company holidays in the first year (PTO prorated year one).

• Company vehicle provided as soon as available, but no earlier than 90 days.
• Company gas card.

FSS Technologies is proud to be an Equal Opportunity Employer. We welcome diverse perspectives and are committed to building an inclusive, supportive workplace.

Ready to Make a Real Impact? Apply today and start your journey with FSS Technologies — where your work truly protects what matters most.