Residential Treatment Coordinator

Job Title

JOB TITLE: Residential Treatment Coordinator

REPORTS TO: Residential Treatment Supervisor

LOCATION: Northwest Suburbs

Shelter Youth & Family Services provides emergency housing, community-based services, and support for youth and families in crisis. Founded in 1975, we’ve grown into a leading voice for child welfare, human trafficking response, foster care innovation, and trauma‑informed care in Illinois. With a current budget of $10M and ambitious plans to grow to $15M, our mission is to end the cycle of abuse and neglect by providing safe, healthy, and stable lives for children and families.

Shelter Youth & Family Services is committed to providing safe, inclusive, and supportive resources for youth and families from all backgrounds and identities. We actively strive to create an environment that supports all employees, placing value in contributions from people from diverse backgrounds, and honoring all experiences, perspectives, and unique identities. Our mission is to protect children, strengthen families, and transform communities.

Joining us in this role will give you a chance to help fulfill that mission and help the community. Shelter and its facilities are drug and smoke‑free environments.

Learn more at shelter‑inc.org.

Shelter Youth and Family Services encourages the application of all bilingual applicants to work with our client community. Applicants who can successfully certify their skill level in reading, speaking, and writing in two languages with the Illinois Department of Children and Family Services may receive an additional salary stipend. Certification testing is set by DCFS.

The Coordinator for the Commercial Sexual Exploitation of Children (CSEC) Program will oversee the operations of a therapeutic treatment program serving up to 12 girls, ages 12‑18, who have been identified as survivors of human trafficking. This role requires a highly skilled, compassionate leader who will be responsible for the safety, well‑being, and support of the clients, as well as the supervision and development of staff.

The Coordinator will provide direct supervision to Youth Care Specialists, will ensure daily programming and structure is adhered to, comply with daily documentation, promote a positive and safe culture among the residents and staff, and ensure adequate shift coverage.

• Oversee and manage the daily routines of youth, ensuring the appropriate allocation of staff and resources to meet both individual and environmental needs.
• Provide feedback, intervention and/or redirection of all Youth Care Specialists interactions that are not within the trauma response framework.
• Provide on‑the‑job training and mentoring to staff and lead staff in trauma‑informed behavior management techniques.
• Provide individual supervision for each Youth Care Specialist.
• Evaluate the job performance of each Youth Care Specialist.
• Plan and conduct monthly staff meetings.
• Prepare staff schedules in a timely, proactive manner to always secure adequate staff to resident ratios.
• Coordinate and ensure that all shift‑related client and staff documentation is completed in a timely manner.
• Ensure the maintenance of agency policies and procedures and the Department of Children and Family Services “Code of Ethics for Child Welfare Professionals.”

• Maintain appropriate records regarding all purchases and maintain such purchases in accordance with allotted funds.
• Plan for the purchase of required household and office supplies.
• Complete proper maintenance requests and ensure all maintenance tasks on facility and equipment are completed.
• Ensure all emergency protocols are conducted and recorded in compliance with Performance Quality Improvement.
• Ensure that the home is well‑maintained and meets all DCFS health and safety regulations.

• Receive and review all program referrals for appropriateness and schedule preplacement interviews with the multidisciplinary team to include the youth, their assigned caseworker, Residential Treatment Supervisor, Caseworker, and Clinical team.
• Work within a…