Service Advisor - Chevrolet Arlington, MA

Pay:From $90,000.00 per year

Job description:

McGovern Chevrolet of Arlington, part of the McGovern Automotive Group - part of a growing automotive dealership group - is hiring an Experienced Service Advisor to join our exceptional team in Arlington, Massachusetts!

• Document customer’s vehicle concerns and reasons for bringing their vehicle in for service/repair
• Obtain accurate parts and labor prices for all customer pay and internal operations using the appropriate parts and labor pricing tools
• Verify vehicle warranty and service contract coverage and explain any relevant provisions and exclusions to customers
• Prepare repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtain proper authorization and approval signatures for all repairs; enter RO into service database
• Manage customer complaints or issues with professionalism

• Maintains core knowledge of products and product updates
• Possesses excellent verbal and written communication skills
• Meets deadlines, prioritizes assignments, and multi-tasks under pressure
• Is self-motivated, organized, detail oriented, and success driven
• Is team-oriented with a desire to achieve both individual and collective goals
• Understands and complies with federal, state and local regulations
• Holds valid driver’s license
• Able to pass background and drug screenings

McGovern Automotive Group is an Equal Opportunity Employer and is a drug-free workplace.

Job Type: Full-time

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Work Location:

In person