Commercial Loan Administrator

Leader Bank is looking for exceptionally dedicated team members to join one of the region’s fastest growing community banks and mortgage lenders. At the time of its founding in 2002, Leader Bank had one branch office, $6.5 million in assets and 7 team members. Since then, the Bank has become one of the most successful banks in Massachusetts with $4.5 billion in assets, more than 400 team members, 7 branch offices, and annual mortgage originations of over $2 billion.

We are looking for motivated individuals that will be responsible for performing loan administration functions, processing all commercial loan transactions, including loan closings. Team members will be responsible for compiling and analyzing due diligence materials which will include documentation for all loans, including construction and HOA loans. Individuals will be responsible for after closing due diligence and QC follow up by monitoring, tracking, and updating commercial loan files to ensure loans comply with regulations, policy, and procedures.

Responsible for identifying, researching, solving and/or responding to requests, inquiries, and problem situations from members and other departments in a timely manner. Responsible for clerical functions. Providing high quality and professional service to members and potential members. Team members will be responsible coordinating with attorneys, brokers, clients, and like individuals throughout the closing process to ensure smooth transaction and high client satisfaction.

• Provide Commercial Lending Support to Relationship Managers.
• Review and Fund Loans.
• Process and administer commercial loans. Record new loans, establish relevant files, process loan payments, and maintain loan records.
• Calculate loan items and charges such as interest and payments.
• Assist loan officers in activities such as disbursement of funds and extension of new loans.
• Answer client inquiries on bank products, services, accounts, and policies; research and correct account discrepancies.
• Prepare loan documents, as needed.
• Assist with maintaining Relationship Managers portfolios—clear loan, collateral and deposit exceptions, credit exceptions, and assist with past dues.
• Identify clients’ operational needs and bank products/services to meet these needs and establish proficiency.
• Assist the bank's clients in all areas of the clients’ relationship with the bank, including loans, deposits, and other bank services.
• Process commercial client’s withdrawals on lines of credit, including facilitating lender approvals for such requests.
• Communicate with clients, attorneys, insurance companies, title companies, and various other professionals.
• Reconcile invoices for appraisals, flood determinations, UCCs, and be familiar with OFAC.
• Work closely with bankers, underwriters, commercial loan servicing, and legal documentation areas to ensure satisfactory closing of loans to clients with supervision.
• Understand and review loan documentation/funding, and have basic understanding of attorney‑prepared documents.
• Obtain additional information, as needed, to complete files.
• Complete annual e‑learning plan and Bank Secrecy Act (BSA) training as assigned and keep up‑to‑date knowledge of BSA as it relates to the job function.
• Prepare and process construction draws as needed.

• Ability to work closely with, cooperate, and assist others.
• Accurate and attentive to detail.
• Must be highly organized and able to work independently to meet deadlines.
• High proficiency in computer skills specifically Microsoft Word, Excel, Outlook, and PowerPoint.
• Must be able to demonstrate established competency levels for all required regulatory or compliance‑related processes and/or procedures within established time frames of appointment.
• Excellent telephone, written, and verbal communication skills.
• Strong problem‑solving and decision‑making skills.
• Ability to handle multiple tasks simultaneously.
• 1‑5 years commercial lending experience preferred.
• nCino experience is a plus.

Leader Bank offers an excellent compensation and benefits package including a 401(k) plan with corporate match, medical and dental insurance, and the opportunity to work for a fast‑growing, local organization.

Salary Minimum: $61,471.32 – Salary Max: $90,205.96.

Leader Bank, N.A. is an Equal Opportunity and affirmative‑action employer and does not discriminate on the basis of race, color, religion, age, gender, marital status, sexual orientation, national origin, disability, military status, veteran status, or any other protected class.

Leader Bank, N.A. is an E‑Verify participant.