About

Care Coordinator

The Care Coordinator is the operational heartbeat of our Memphis office. You'll sit at the intersection of client relations, caregiver scheduling, and administrative execution.

This is a part-time, in-person position with a path to full-time as you build proficiency. The ideal candidate brings some experience in caregiving or healthcare administration, thrives in a fast-paced environment, and is equally at ease speaking compassionately with a client family as they are resolving a last-minute scheduling gap. We are looking for someone who leads with compassion, pays close attention to detail, and takes genuine ownership of their responsibilities.

• Oversee caregiver scheduling and ensure consistent, reliable coverage for all clients
• Proactively resolve gaps and last-minute changes to maintain uninterrupted care

• Serve as the reliable point of contact for clients and caregivers, responding to calls and messages promptly and professionally
• Keep client and caregiver profiles accurate and up to date in all systems

• Serve as the primary point of contact for a new referral partner
• Work with the Memphis Care Manager to identify staffing needs across new and existing cases, and relay those needs to the recruiting team

• Support weekly payroll preparation by ensuring shift records are accurate and complete
• Organize and maintain digital and physical files in accordance with company standards

• Assist with onboarding new caregivers and support ongoing compliance and active management

• Assist in coordinating care-related appointments and assessments to ensure timely completion within required timelines

• Experience in home care, healthcare administration, or a related field (preferred)
• Strong organizational skills and attention to detail
• Excellent verbal and written communication
• Ability to manage competing priorities calmly under pressure
• Compassionate, client-first mindset
• Comfortable with scheduling software and basic office tools
• Reliable, punctual, and self-motivated
• Team player who takes ownership and follows through

• Starting pay: $17.00/hr
• Schedule:
  
  Part-time, in-person
  · Memphis office
• Growth path: A path to a full-time role for the right candidate
• Environment:
  Small, supportive team with direct access to leadership
• Benefits:
  Flexible schedule, opportunities for advancement, referral program