Provider Development Support Staff

State of Tennessee Job Information

Opening Date/Time: 07/14/2026 12:00 AM Central Time
Closing Date/Time: 07/27/2026 11:59 PM Central Time
Salary (Monthly): $4,057.00 - $6,099.00
Salary (Annually): $48,684.00 - $73,188.00
Job Type: Full Time

Location:

Arlington, TN
Department:
Disability and Aging (DDA)
Location of Position:
Department of Disability and Aging (DDA), Shelby County
This position is located in the West TN Regional Office Division. It is a Hybrid role (in office and remote). Motor Vehicle Records screening and criminal background check will be conducted prior to employment.

• Graduation from an accredited college or university with a bachelor’s degree in special education, education, rehabilitation or therapeutic health, nursing, sociology, social work, or any behavioral science field and experience equivalent to two years of working with persons with disabilities, aging, and/or mental health work.
• Additional graduate coursework in special education, rehabilitation or therapeutic health, nursing, sociology, social work, or any behavioral science field may be substituted for the required experience on a year‑for‑year basis.
• Qualifying professional intellectual and/or developmental disabilities, aging, or mental health work may substitute for the required education on a year‑for‑year basis.
• Graduation from an accredited college or university with a bachelor’s degree and experience equivalent to three years of working with persons with disabilities, aging, and/or mental health work.
• Graduation from an accredited college or university with a bachelor’s degree and completion of an internship with the Department of Disability and Aging.

• Complete a background check in a manner approved by the appointing authority.
• Some positions may require a valid driver’s license.
• A Certified Work Incentives Coordinator (CWIC), Community Partner Work Incentives Counselor (CPWIC), or Certified Work Incentive Practitioner (WIP-C) certification may be required for some positions.

An incumbent in this role manages complex program responsibilities, aids providers, monitors program standards, provides staff support, and/or may oversee supervisory tasks of moderate difficulty. The position requires expertise in coordinating and advising on program initiatives, ensuring compliance with regulations, and carrying out related administrative duties as needed. This role focuses on professional advisory and coordinative work in intellectual and developmental disabilities.

It is the highest‑level classification in the IDD Program Specialist sub‑series.

• Collect key information through interviews and documentation to assess service needs, develop individualized plans, and provide technical assistance; engage stakeholders to evaluate potential service changes, ensuring program compliance and quality care for individuals.
• Oversee service compliance, quality standards, policies, and assurance measures. Review data, documentation, and service implementation for individuals.
• Evaluate billed services for reimbursement eligibility and monitor grant funds.
• Ensure health and safety by inspecting materials, equipment, and service sites. Evaluate programs and assessments to identify service trends, strengths, and areas for improvement.
• Compile reports for senior management and audit data for accuracy and compliance.
• Ensure regulatory compliance by verifying incident reports, service documentation, and waiver eligibility.
• Analyze data to identify systemic trends and recommend improvements for enhanced efficiency and effectiveness.
• Engage with stakeholders by facilitating meetings, collaborating, and ensuring adherence to budget constraints.

• Customer Focus
• Action Oriented
• Drives Vision and Purpose
• Collaborates
• Situational Adaptability

• Computer/Laptop/Tablet
• Telephone
• Printer
• Automobile