Loan Operations - Collateral Specialist II

Loan Operations - Collateral Specialist II

Job Category: Loan Operations

Requisition Number: LOANO
001238

• Posted:
  February 9, 2026
• Full-Time
• On-site

Showing 1 location

Matlock
Operations Center
3030 Matlock Road
Arlington, TX 76015, USA

The Loan Operations Collateral Specialist II plays a critical role in ensuring the integrity and compliance of loan collateral documentation. This position is responsible for maintaining, coordinating, reviewing, and filing collateral records to ensure all documentation meets regulatory and internal compliance standards. In addition, the specialist provides a range of administrative and clerical support to the Loan Department, contributing to the overall efficiency and accuracy of loan operations.

• Perform general office/clerical duties on a daily basis which include but not limited to preparing, producing, copying, and distributing loan documents using a PC.
• Monitors post-closing exceptions items and works with Title Companies, Insurance Companies, UCC/Recording Vendors and County Clerk offices to collect the proper documentation to keep the loan file in compliance.
• Post-closing exception items examples include but not limited to Hazard insurance, Life insurance, paid property taxes, UCC filings, real estate filings, motor vehicle filings and Title Binders/Policies.
• Record and track Note Receivable files and assist in resolving documentation discrepancies and follow up on missing or incomplete items.
• Monitor collateral files for completeness and compliance with internal policies and regulatory requirements.
• Review, Approve, Scan and Upload new/updated documentation which includes identifying the document name and purpose of each document.
• Process paid off files which includes releasing collateral and other file items.
• Maintain note vault and breakroom supplies which includes inventory review and organizing.
• Maintains various tracking logs to ensure exception items are received prior to expiration.
• Presents information both clearly and concisely and regularly confirms correct interpretation of information.
• Demonstrates a courteous, pleasant, self-motivated, and dependable behavior. Maintaining a professional environment in both appearance and conduct.
• Maintains the security and confidentiality of pertinent information and records.
• Understands and agrees to abide by the policies and procedures established by Susser Bank.
• Performs duties in compliance with applicable laws and regulations.
• Performs additional duties as assigned or directed.

• High School diploma or GED, some college preferred.
• Six months of job-related experience preferred, preferably in the financial industry.

• Be of good character, work ethics and self-starter.
• Strong attention to details and accuracy, organization and analytical skills, good time management and excellent follow up skills. Responsive to requests and timely completion of tasks.
• Proficient with Microsoft Office applications preferred (Teams, One-Drive, Word, Excel, and Outlook).
• Must be able to work under pressure and meet deadlines while maintaining a positive attitude and exemplary customer service.
• Basic knowledge of post-closing loan servicing.
• Job Knowledge/ Technical Knowledge:
  • Preferred Jack Henry Xperience Banking systems.
  • Preferred Jack Henry Synergy Document systems.

• Team Player:
  Works well as a member of a group.
• Detail Oriented:
  Capable of carrying out a given task with all details necessary to get the task done well.
• Dedicated:
  Devoted to a task or purpose with loyalty or integrity.
• Job Security:
  Inspired to perform well by the knowledge that your job is safe.
• Growth Opportunities:
  Inspired to perform well by the chance to take on more responsibility.
• Education:
  
  High School or better.
• Experience:
  
  Loan Operations experience.

Susser Bank is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Susser Bank participates in E-Verify.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.