Concierge, Part Time; Weekends - Watermere Highlands

Concierge, Part Time, Weekends

About the Role:

The Concierge serves as the first point of contact for visitors, residents, and callers at the community's front reception desk. This role represents the community in a professional and courteous manner, ensuring all inquiries are handled efficiently and directed appropriately.

Responsibilities:

• Visitor Greeting:
  Welcome all visitors with a warm, professional demeanor. Ensure visitors sign in and notify residents of their arrival as appropriate.
• Community Representation:
  Promote a positive image of the community and serve as an ambassador to visitors. Provide general information and refer prospective residents and families to the marketing team.
• Phone Management:
  Answer incoming calls, direct them to the appropriate staff or residents, and maintain logs of emergency and contact numbers.
• Mail & Packages:
  Receive, sort, and distribute incoming mail and packages. Coordinate outgoing mail and ensure proper handling by postal or shipping carriers.
• Administrative Assistance:
  Assist with monthly resident statements, invoice entry, and accounts payable coding. Support event reservations and mailings as needed.
• Office Support:
  Order office supplies, assist with resident programs, and maintain community rosters and documentation.
• Emergency Response:
  Respond to resident emergencies by contacting appropriate internal and external parties in accordance with established protocols. Assist with disaster management and evacuation procedures as needed.
• Community Tours:
  Provide tours to prospective residents and families when marketing or administrative personnel are unavailable.

• Clerical Tasks:
  Perform basic typing, filing, and other clerical duties as assigned.
• Training & Compliance:
  Complete all required training and attend in-service meetings.
• Other Duties:
  Perform additional tasks as requested by the supervisor.

Qualifications:

• Education:
  
  High school diploma or GED preferred.
• Experience:
  
  Minimum of one (1) year of related experience or training; equivalent combinations of education and experience may be considered.
• Skills:
  
  Basic typing and computer skills, with proficiency in Microsoft Windows and word processing applications.

Benefits (Must be a Full-Time employee for 90 days):

• Paid Time Off
• Paid Holidays
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability
• Critical Illness & Accident Coverage
• Legal &
• Education Assistance
• Referral Programs – employees and residents
• Rent Discount
• Workers Comp (If applicable)
• Zay Zoon - access 50% earned wages anytime

Integrated Real Estate Group is an Equal Opportunity Employer. Integrated Real Estate Group participates in e-verify for employment authorization verification. #IND2