Receptionist, Administrative​/Clerical

Job Details

Job Location:

TX - Arlington, TX 76006

Position Type:
Full Time

Job Shift: Day

The receptionist serves as the first point of contact for visitors and callers, ensuring a welcoming environment and efficient communication. This role involves administrative and clerical tasks to support the daily operations of the organization.

• Greet and welcome visitors in a professional and friendly manner.
• Answer and direct phone calls promptly and accurately.
• Manage the reception area to ensure it is tidy, organized, and presentable.

• Provide visitors with relevant information or direct them to the appropriate personnel.
• Maintain visitor logs and issue visitor badges, if applicable.

• Schedule and manage appointments, meetings, or conference room bookings.
• Handle incoming and outgoing mail, courier services, and deliveries.
• Maintain and update contact lists, databases, and other office records.
• Prepare basic reports or correspondence as needed.

• Address inquiries or complaints from clients and elevate issues when necessary.
• Provide information about the organization’s services, products, or policies.

• Operate office equipment, including fax machines, copiers, and computers.
• Assist in inventory management for office supplies, ensuring adequate stock levels.
• Provide general administrative support to other departments as required.

• Monitor access to the premises and ensure adherence to visitor policies.
• Report any security or maintenance issues to the appropriate personnel.

• High School Diploma or Equivalent:
  Typically the minimum educational requirement.
• Additional Certifications (Optional):
• Certificate in office administration, customer service, or a related field.
• Proficiency in specific software (e.g., Microsoft Office, scheduling tools).

• Communication
  
  Skills:
  
  Strong verbal and written communication for interacting with clients, visitors, and team members.
• Customer Service
  
  Skills:
  
  A friendly demeanor and ability to handle inquiries or complaints professionally.
• Organizational
  
  Skills:
  
  Efficient at multitasking, managing schedules, and maintaining records.
• Technical
  
  Skills:
  • Familiarity with office equipment (phones, printers, scanners).
  • Basic computer literacy, including email, word processing, and spreadsheet software.
• Time Management:
  Ability to prioritize tasks and ensure the reception area runs smoothly.

• Previous experience as a receptionist, front desk officer, or in a customer-facing role.
• Knowledge of specific industry terminology or procedures (e.g., healthcare, legal)

Previous experience in a customer service or administrative role is often advantageous.

• Professional appearance and demeanor.
• Attention to detail and accuracy.
• Problem-solving abilities.
• Flexibility and adaptability in a fast-paced environment.