LTCR Provider Investigations Administrative Assistant II

Career Opportunities: LTCR Provider Investigations Administrative Assistant II (21588)

Posting 21588
-Posted
09/16/2026

- Health & Human Services Comm

- Reg Svc/Survey Operations

- Office and Administrative Support

- Eligible for Telework
-b. $3000 - $4999 per month

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more.

Explore more details on the Benefits of Working at HHS webpage .

Functional

Title:

LTCR Provider Investigations Administrative Assistant II

Job Title:

Administrative Asst II
Agency:Health & Human Services Comm
Department:Reg Svc/Survey Operations
Posting Number:21588
Closing Date:09/30/2026
Posting Audience:Internal and External
Occupational Category:Office and Administrative Support
Salary Range:$3,290.36-$3,946.25
Pay Frequency: Monthly
Salary Group:TEXAS-A-11
Shift:Day
Additional Shift:None
Telework:Eligible for Telework
Travel:Up to 25%
Regular/Temporary:Regular
Full Time/Part Time:Full time
FLSA Exempt/Non-Exempt:Nonexempt
Facility

Location:


Job Location City:ARLINGTON
Job Location Address:2561 MATLOCK RD
Other Locations:None
MOS Codes: ,,,6046,15P,3F5X1,420A,42A,56M,68G,741X,8A200,AZ,LS,LSS,MC,PERS,PS,RP,SN
YN,YNS

Brief

Job Description:

If you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you!

Provider Investigations Administrative Assistant II – Starting Market Rate Salary $ 39,484.32

An Administrative Assistant for Provider Investigations provides administrative support to area manager(s) and inspector. This position primarily assists in initiating investigations by answering calls from Department of Family and Protective Services (DFPS) Statewide Intake abuse hotline, making appropriate notifications to provider agencies in accordance with the Texas Administrative Code and Provider Investigations policy, and assigning appropriate intakes to inspectors. This position performs administrative duties to include answering the telephone, refers callers to appropriate staff, and answers basic questions.

This position also is responsible for data entry, spreadsheet maintenance, filing, scanning, and other administrative duties. Prepares and distributes documents requested under the Freedom of Information Act and submits to State Office. The Administrative Assistant assists with travel arrangements for team members. This position will take meeting minutes, maintain electronic files for investigations and is responsible for preparing, processing, and distributing letters and reports as required.

Answers and screens inquiries concerning abuse, neglect, and exploitation.

Maintains a regular and predicable work schedule.

Maintaining records, files, or logs (for example, administrative, personnel, contract, correspondence forms documents, purchasing, case files, tracking logs, travel) including filing retrieving, or purging.

Responds to calls and refers callers as appropriate.

Preparation of ongoing or special narrative or statistical reports for program managers, Regional Directors, and State Office.

Ensures all documentation complies with state requirements and makes corrections to ensure compliance.

Enters critical information into databases regarding scheduling, notifications, recommendations, and activities to provide accurate data for required internal and public reporting processes.

Uses critical thinking and sound judgment…