More jobs:
Client Advocate
Job in
Arlington, Tarrant County, Texas, 76000, USA
Listed on 2026-03-05
Listing for:
Virtual Vocations Inc
Full Time
position Listed on 2026-03-05
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep
Job Description & How to Apply Below
Key Responsibilities Answer high volume inbound calls from prospective clients, providing timely support and managing tasks Deliver excellent customer service and assist clients in connecting with financial counseling resources Enter and update client data accurately while maintaining confidentiality regarding financial information
Required Qualifications Ability to type 40 WPM at 80% accuracy Experience in a fast-paced customer service environment, preferably in a call center Empathy and professionalism when interacting with clients under financial stress U.S. Citizenship required due to contract obligations Ability to follow structured workflows and meet performance expectations
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