Seasonal Associate, National Support Center

Overview:

The Six Flags National Support Center is the go-to resource for our guests. The purpose of this position is to provide fast, friendly, out-going service to members at all Six Flags properties. Support Center Representatives will engage with guests from all across the country!

Availability:

* 8 am to 5pm and 11am-8pm shifts.

* Full week schedule available, weekends required.

* Tuesdays & Wednesdays off or Wednesdays & Thursdays off.

Position Type:
Seasonal

Hourly Rate: $15/hour

Responsibilities:

You'll contribute to our mission by:

* Supporting the Six Flags Mantra - Friendly, Clean, Fast, and Safe Service

* Talking with guests and answering questions regarding park policies and procedures

* Resolving guest complaints and concerns in a friendly and professional manner

Qualifications:

* Proficiency in computer skills in Microsoft Office and Windows OS are required

* Basic to intermediate Salesforce's experience

* Ability to communication via phone, chat and email to resolve concerns

* Strong work ethic, attention to detail, and a commitment to safety

* Ability to interact in a professional and positive manner

* Problem-solving skill

* Excellent written and verbal communication skills

* Sense of urgency and fun

* Friendly, outgoing personality, and ability to address guest concerns with empathy

* Ability to read, speak, write, and understand the English language