Call Center Representative
Job in
Arlington, Tarrant County, Texas, 76015, USA
Listed on 2026-06-08
Listing for:
TEKsystems
Contract
position Listed on 2026-06-08
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Call Center / Support, Bilingual
Job Description & How to Apply Below
Hiring for multiple departments
Onsite in Irving | Contract-to-Hire | Up to $23/hr+
We're seeking career‑minded candidates for several customer‑focused and operations roles. Great for anyone who loves problem‑solving, teamwork, and growth opportunities!
a. Customer Care Representative
Schedule:
Monday-Friday; 8 AM-5 PM and 9 AM-6 PM,
with 1-2 Saturdays a month 8 AM-12 PM.
Job Description:
Answering incoming calls from customers who need assistance with their account,
payment information, title requests, and payment options.
b. Customer Accounts Representative
Schedule:
Monday-Friday; 8 AM-5 PM with two late nights a week 11 AM-8 PM (late nights are never on Friday), plus 1-2 Saturdays a month 8 AM-12 PM.
Job Description:
Light collection's role, calling customers who are 1-29 days past due-a courtesy call. This is still heavily customer‑service focused. You may help customers update credit card info, change expired payment methods, set up autopay, or reset passwords.
c. Title Associate - Customer Service Support (Role
3)
Schedule:
Monday-Friday 8 AM-5 PM
(You may occasionally work 7 AM-4 PM or 9 AM-6 PM depending on business needs.)
Job Description:
This role supports crucial customer service and title-processing functions, including dealership communication, lien perfection, and coordination with state DMV offices. It requires strong problem‑solving, attention to detail, and the ability to work both independently and as part of a team.
Key Responsibilities:
- Provide internal and external customer service support, including 10-20 inbound & outbound calls with customers, dealerships, and DMV offices.
- Research, analyze, and resolve title‑related issues using available information; escalate when needed.
- Ensure accurate and timely processing of title documents, lien perfection, and related administrative tasks.
- Identify process gaps or trends and communicate findings to leadership.
- Maintain strong organization, accuracy, and attention to detail.
Overtime Requirement:
- Up to 3 hours of overtime weekly depending on business needs.
- Required to work two Saturdays per month from 8 AM-12 PM
Other Information:
- 6-month contract to hire
- Onsite in Irving
- Looking for career minded individuals
- Will be cross-trained and moved between departments every few months or so
Skills
bachelor's degree, customer service, call center, auto finance, data entry, Customer service oriented, Support, Customer service skills
Top Skills Details
bachelor's degree, customer service, call center, auto finance, data entry
Additional
Skills & Qualifications
- Problem solving skills, attention to detail
- Must have excellent Communication Skills
- Experience with customer service and problem resolution
- Bachelor's degree highly preferred
Best:
Bachelor's OR Associates
Avg: 1-2 years of professional work experience
Experience Level
Entry Level
Job Type & Location
This is a Contract to Hire position based out of Arlington, TX.
Pay and Benefits
The pay range for this position is $18.50 - $23.50/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Arlington,TX.
Final date to receive applications
This position is anticipated to close on Jun 19, 2026.
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack…
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