Seasonal Associate, National Support Center

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Overview

The Six Flags National Support Center is the go-to resource for our guests. The purpose of this position is to provide fast, friendly, out-going service to members at all Six Flags properties. Support Center Representatives will engage with guests from all across the country!

Availability:

• 8 am to 5pm and 11am-8pm shifts.

• Full week schedule available, weekends required.

• Tuesdays & Wednesdays off or Wednesdays & Thursdays off.

Position Type: Seasonal

Hourly Rate: $15/hour

Responsibilities

You'll contribute to our mission by:

• Supporting the Six Flags Mantra - Friendly, Clean, Fast, and Safe Service

• Talking with guests and answering questions regarding park policies and procedures

• Resolving guest complaints and concerns in a friendly and professional manner

Qualifications

• Proficiency in computer skills in Microsoft Office and Windows OS are required

• Basic to intermediate Salesforce's experience

• Ability to communication via phone, chat and email to resolve concerns

• Strong work ethic, attention to detail, and a commitment to safety

• Ability to interact in a professional and positive manner

• Problem-solving skill

• Excellent written and verbal communication skills

• Sense of urgency and fun

• Friendly, outgoing personality, and ability to address guest concerns with empathy

• Ability to read, speak, write, and understand the English language