Seasonal Associate, National Support Center

Overview:
The Six Flags National Support Center is the go-to resource for our guests. The purpose of this position is to provide fast, friendly, out-going service to members at all Six Flags properties. Support Center Representatives will engage with guests from all across the country!

Full week schedule available, weekends required. Tuesdays & Wednesdays off or Wednesdays & Thursdays off.

Shifts:

8 am to 5 pm and 11 am to 8 pm.

Seasonal

$15/hour

• Supporting the Six Flags Mantra - Friendly, Clean, Fast, and Safe Service
• Talking with guests and answering questions regarding park policies and procedures
• Resolving guest complaints and concerns in a friendly and professional manner

• Proficiency in computer skills in Microsoft Office and Windows OS
• Basic to intermediate Salesforce experience
• Ability to communicate via phone, chat and email to resolve concerns
• Strong work ethic, attention to detail, and a commitment to safety
• Ability to interact in a professional and positive manner
• Problem-solving skill
• Excellent written and verbal communication skills
• Sense of urgency and fun
• Friendly, outgoing personality, and ability to address guest concerns with empathy
• Ability to read, speak, write, and understand the English language