Client Care Servicing Specialist - Account Sec & Claims - Small Business
Job in
Arlington, Tarrant County, Texas, 76010, USA
Listed on 2026-07-25
Listing for:
Truist
Full Time
position Listed on 2026-07-25
Job specializations:
-
Customer Service/HelpDesk
-
Finance & Banking
Job Description & How to Apply Below
Truist - - Responsibilities:
Handle incoming calls for routine and low-complexity client inquiries;
Investigate and resolve client requests using a specialty (e.g., business care, card, loan servicing);
Educate clients on bank products and self-service technologies;
Identify and escalate bank errors and regulatory concerns;
Track unresolved issues and client complaints for timely follow-up and resolution
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