Customer Service Associate (Matlock Rd

We're Hiring a Customer Service Associate!

Type:
Full‑Time.

Reports To:

Store Manager.

• Show up ready to shine — arrive on time and prepared to deliver an awesome experience every shift.
• Welcome every guest — greet customers with positivity and walk them through our wash options with confidence and care.
• Keep things moving — process vehicles quickly, safely, and smoothly through the wash tunnel.
• Support our Unlimited Wash Club — help customers manage memberships, troubleshoot issues, and promote the benefits.
• Ensure safety first — load vehicles properly and double‑check that each one is ready for the wash to prevent damage.
• Maintain a spotless environment — keep the site clean, organized, and inviting for both guests and teammates.
• Tackle tasks with pride — complete general cleaning and maintenance duties throughout your shift, both opening and closing of the store.
• Be the go‑to expert — answer questions clearly, quickly, and always with a friendly attitude.

• Reliable transportation.
• Flexibility to work various shifts, including weekends.
• Positive attitude and genuine desire to make customers feel welcome.
• Strong communication skills; comfortable talking with customers and teammates.
• Willingness to learn – we’ll teach you everything you need to know.

• Quick problem‑solving and decision‑making skills.
• Ability to be on your feet for long hours at a time.
• Willingness to work in all weather conditions.
• Strong customer service skills.

The position starts at a pay rate of $13–$14 per hour depending on your experience, plus a generous benefits package including:

• Membership commissions – help others shine and earn while you do it.
• Insurance options – protect what matters most.
• Paid time off (PTO) – rest, recharge, and return refreshed.
• Discounted car washes – keep your ride shining while you help customers do the same.
• Paid training – we invest in you from day one so you can grow with confidence.
• FREE snacks and drinks – stay fueled, stay focused.
• Regular performance reviews – clear feedback, real growth, and open conversations.
• Regular team‑building events – we work hard and celebrate harder, culture comes first.
• Free uniforms – we cover the gear so you can focus on getting the job done, and looking good doing it!

At Feel Great, we’re redefining what a car wash can be. We’re driven by purpose, powered by people, and committed to creating an environment where everyone can grow. This isn’t just another workplace, it’s a community where your voice matters, your goals are supported, and your future is taken seriously.

Grow with us. Lead with us. Feel Great with us. Apply today!