Multichannel Customer Support Specialist
Job in
Arlington, Tarrant County, Texas, 76001, USA
Listed on 2026-08-25
Listing for:
Maximus
Full Time
position Listed on 2026-08-25
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Call Center / Support
Job Description & How to Apply Below
Maximus in Austin, TX is seeking a customer support professional to handle inquiries across phone, IVR, and web chat, delivering accurate information about programs and services to enrollees, providers and others. You will navigate multiple systems, document interactions, and escalate complex issues for resolution.
You will engage in training onsite on Day 1, maintain a quiet home workspace with reliable internet thereafter, and contribute to meeting QA and service targets while providing
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