Guest Relations Representative

Overview:

Directly responsible for assisting guests with day-to-day operations in Guest Relations, Lost & Found, the Ride Information Center, and Ticket Will Call.

Responsibilities include:

• Responding to guest inquiries, addressing comments and concerns
• Providing accessibility accommodations for rides and attractions, answering phone lines, and managing lost-and-found reports.

Guest Relations staff are empowered to resolve guest issues and ensure the delivery of world-class guest service.

As the face of the park, this role requires excellent communication skills, a professional and friendly demeanor, and above-average verbal and written abilities.

Six Flags park knowledge is a plus!

• Must be at least 18 years of age with a high school diploma or equivalent
• Strong knowledge of park policies and procedures
• Excellent written and verbal communication skills
• Basic proficiency with computers and phone systems
• Professional, self-motivated, and enthusiastic attitude
• Strong teamwork skills and ability to collaborate effectively with others
• Availability to work a flexible schedule, including nights, weekends, and holidays

Cedar Fair Entertainment Company is an equal opportunity employer. A work permit may be required for associates under the age of 18. Applicants must be legally eligible for employment in the United States and in accordance with state laws. Cedar Fair also conducts background checks on all applicants 18 years of age and older.