NOC Operator

Description Who We Are

Priority Power is an independent energy management services and consulting firm. We act as an extension of our client’s staff to develop and implement strategies that mitigate risk and overcome challenges associated with managing energy data, supply, demand, and delivery infrastructure. By leveraging our deep experience and resources, combined with unsurpassed commitment, Priority delivers financial and operational improvements to our clients as their trusted energy advisors.

Our mission is to lead the energy transition with innovative client-focused solutions built upon integrity, trust, and transparency. Priority Power Management is seeking an experienced Marketing Manager to lead and execute marketing strategy across the organization. In this role, you will own the marketing function’s day-to-day operations and long-range planning, driving brand visibility, commercial enablement, and demand generation in the power management and energy sector.

This position may be based out of Priority Power Management's Arlington or Midland office locations.

Priority Power Management is seeking a Substation NOC (Network Operations Center) Operator to join our Grid Infrastructure team. This is a critical, around-the-clock technical position responsible for the real-time monitoring, control, and protection of our electrical substation assets and SCADA systems from a centralized operations center.

The Substation NOC Operator works under the direction of the NOC Supervisor and collaborates closely with Engineering, Field Operations, and external utility partners to ensure system reliability, safety, and compliance. This role involves continuous surveillance of substation equipment and transmission/distribution networks, creation and coordination of switching and tagging orders, outage dispatching, alarm management, and maintaining situational awareness of the power system at all times.

Willing to fully train the selected candidate, with or without applicable experience.

• Continuously monitor the SCADA system and all operational platforms to maintain real-time situational awareness of substation and grid conditions
• Operate and control substation equipment remotely, including circuit breakers, reclosers, capacitor banks, voltage regulators, and tap changers via the SCADA system
• Monitor and respond to alarms, alerts, and abnormal system conditions promptly; elevate critical events per established protocols
• Demonstrate sound judgment and decision-making regarding system operations based on current and projected conditions
• Perform load management and restorations as required by system conditions or directives

• Develop, write, and execute switching orders for planned and unplanned circuit transfers, utilizing mapping data, field verification, load flow analysis, and engineering guidelines
• Create and coordinate hold orders to ensure personnel safety during maintenance and construction activities
• Dispatch and manage outage response, coordinating with field crews, engineering, and external utilities
• Coordinate with neighboring utilities, ISOs/RTOs, and member organizations for planned transfers, outages, and interconnection activities

• Maintain a thorough understanding of radial and networked transmission and distribution systems, including substation equipment such as transformers, breakers, relays, switches, and protective devices
• Interpret single-line diagrams and substation layout drawings
• Understand protective relay coordination and recognize relay event sequences during fault conditions

• Perform daily dispatching and logging of field crews as they conduct maintenance, construction, and emergency work
• Maintain detailed and accurate operational logs, switching records, and incident reports for every shift
• Communicate effectively with field personnel, engineering staff, management, and external entities during normal and emergency operations
• Participate in shift handover briefings, providing clear and thorough summaries of…