Performance Period Services Manager, ESCO

Performance Period Services Manager

Location:

Arlington, VA / Hybrid

CEG Solutions is a fast-growing energy services company (ESCO), with nationally recognized expertise in providing resilient and high-performance building engineering solutions. We are a collaborative, innovative, and results-driven team that takes a holistic approach to performance contracting and energy efficiency projects. At CEG, we believe in the power of new ideas and fresh perspectives to drive positive change and push boundaries.

We seek professionals whose drive and expertise align with our commitment to excellence, and we provide outstanding opportunities for career growth and development.

Seven core values guide CEG Solutions culture and business:
Do Right, Deliver Excellence, Take Responsibility, Use Teamwork, Push Boundaries, Keep It Simple, Have Fun. These principles shape our team's actions, work ethic, and comradery every day.

As a Performance Period Services Manager, you will own the client relationship and day-to-day management of CEG's energy savings performance contracts (ESPCs) and utility energy service contracts (UESCs) after construction is complete and the multi-year performance period begins. You are the person accountable for keeping each project healthy: managing the customer relationship, managing operations and maintenance activities, and driving issues to resolution before they threaten performance or the client experience.

You will work hand-in-hand with CEG's specialized measurement and verification (M&V) engineers, commissioning engineers, and O&M technicians. We're seeking an organized, relationship-driven professional who thrives on coordination, follow-through, and technical problem solving.

• Serve as the primary point of contact and account manager for assigned projects throughout the performance period, building and maintaining strong relationships with building owners, facility staff, and other stakeholders across the multi-year contract term.
• Manage the technicians and service providers who perform ongoing operations, maintenance, repair, and replacement (OM&R) on installed energy conservation measures (ECMs)---scheduling work, holding vendors accountable to scope and service levels, reviewing performance, and coordinating preventive and corrective maintenance.
• Own technical performance: triage issues raised by clients, facility staff, commissioning engineers, M&V engineers, or technicians; coordinate the right internal and external resources; and drive each item to closure with clear communication along the way.
• Partner with CEG's M&V and commissioning engineers, translating their technical findings into client‑facing updates and using their analysis to prioritize maintenance, corrective action, and optimization work.
• Lead the annual reporting cycle from a project-management and client-relationship standpoint---coordinating inputs, keeping deliverables on schedule, and presenting results to the customer.
• Manage performance period budgets, vendor invoicing, and financial tracking, including OM&R cost control in coordination with contract administration.
• Ensure compliance with contract requirements under state/federal ESPC contract terms, and applicable agency-specific provisions throughout the guarantee term.
• Coordinate response to service requests, scope changes, and differing conditions, drafting or routing the technical and contractual documentation needed to support them.
• Identify renewal, expansion, and additional-ECM opportunities surfaced during the performance period, and partner with the the development and business development teams to pursue them.

• Bachelor's degree in engineering, business, construction management, a STEM field, or a related discipline (or equivalent professional experience).
• 5 years of relevant experience in account or client management, facilities/O&M management, construction or project management, energy performance contracting, or a related field.
• Demonstrated experience managing subcontractors or service vendors and holding them accountable to scope, schedule, and service levels.
• Proven ability to manage multiple…