Workforce Development Programs Specialist

Workforce Development Department of the North Central Texas Council of Governments

The Workforce Development Department of the NCTCOG is seeking a Programs Specialist
. The responsibility of this position is to assist with the oversight and management of Workforce programs such as WIOA, TANF, SNAP, ES, and RESEA, and other programs that promote the Workforce System. This is accomplished by serving as a point of contact for assigned contracts, managing assigned contracts, and providing technical assistance to subrecipients. Other duties include assisting in management and oversight of special projects, initiatives, and/or program development activities such as Customized Training, Workforce Commission Initiatives (WCI), Teacher Externship, Metrix Learning, and other assigned special programs and/or projects.

Candidates must perform liaison duties with subrecipients and required community partners to ensure consistency with local board, state, and federal requirements. Candidates should understand the basic principles and practices of Workforce Development programs and systems.

• Develop, coordinate, and implement workforce program policies to ensure compliance with federal and state program rules and regulations, and best practices.
• Manage contracted programs and other projects/initiatives as assigned, through provision of verbal and written technical assistance, face-to-face meetings, conference calls and video conferencing to ensure contracted goals and objectives are achieved.
• Act as Subject Matter Expert (SME) and/or designated liaison with local subrecipients and state and federal agency representatives regarding assigned programs and projects.
• Promote assigned programs and/or initiatives and the local workforce system by participating in or facilitating and maintaining information sharing among community stakeholders, partners and providers.
• Attend and represent Workforce Solutions for North Central Texas (WSNCT) in meetings, work groups, committees, conferences and other representations related to assigned programs and areas of responsibility at the local, state, and federal levels, as necessary.
• Participate in monthly, bi-monthly and/or quarterly meetings with subrecipients and local partners and/or regional groups as related to assigned programs.
• Respond to questions, concerns and/or complaints regarding assigned workforce program in accordance with local, federal and state guidelines and regulations and local program policies and procedures.
• Research and recommend strategies that will contribute to attainment of strategic and programmatic goals and continuous improvement.
• Present information and recommendations to Workforce Board Committees regarding assigned programs and/or initiatives, as necessary.
• Contribute to contract and grant proposal development as needed.
• Travel within the 14-county Workforce Development area and travel outside the region to attend meetings, conferences, workshops and seminars related to programs assigned.

• Manage multiple federal/state contracts and/or grants
• Identify and evaluate program and project elements
• Interpret and apply state and federal laws, regulations and codes
• Organize, prioritize, and manage multiple tasks and projects while maintaining attention to detail
• Communicate professionally and effectively verbally and in writing
• Creatively problem solve and find solutions
• Make decisions based upon facts and collaborative feedback from essential partners
• Manage complex projects with multiple stakeholders
• Establish and maintain effective working relationships with internal and external staff
• Gather, analyze and interpret data to present ideas, conclusions, and factual data in clear and concise written and verbal formats
• Work in partnership with others, both internally and externally (team environment)
• Work independently under minimal supervision
• Handle constantly changing deadlines and priorities
• Work collaboratively with other agencies and partners to coordinate program activities and leverage resources
• Establish and meet designated timelines
• Proficient in Microsoft Office Suite (Word, Excel, Access, PowerPoint,…