LTCR Provider Investigations Inspector

Date:
Feb 23, 2026

Location:

ARLINGTON, TX

• Functional
  
  Title:
  
  LTCR Provider Investigations Inspector
• Job Title: Inspector - License & Cert
• Agency: Health & Human Services Comm
• Department: APS Provider Investigations
• Posting Number: 14013
• Closing Date: 03/09/2026
• Posting Audience: Internal and External
• Occupational Category: Protective Services
• Salary Range: $5,035.99 – $6,779.25 per month
• Salary Group: TEXAS-B-20
• Shift: Day
• Telework: Not Eligible
• Travel: Up to 80%
• Regular/Temporary: Regular
• Full Time/Part Time: Full time
• FLSA Exempt/Non-Exempt: Nonexempt

• City: ARLINGTON
• Address: 2561 MATLOCK RD
• Other Locations: Fort Worth;
  Dallas;
  Mckinney;
  Plano

Provider Investigations Inspector – Starting Market Rate Salary $60,431.88. In this front‑line field position, the Inspector V investigates reports of abuse, neglect, and exploitation of adults and children with mental illness or intellectual, developmental, and physical disabilities in State Hospitals, Managed Care, and Community Intellectual and Developmental Disability (IDD) services. Investigations occur in various settings such as facilities and private residences.

Investigations are completed in accordance with Texas Administrative Code and Provider Investigations policy. Occasionally may need to testify at hearings or in court proceedings to provide information regarding policy/procedures, history, findings, or activities. The position offers a competitive starting salary; excellent state benefits, including health insurance and retirement; and the opportunity to regularly travel to different facilities within a region and across the state.

The inspector is mobile and flexible and performs minimal work at an office, though the role does require writing reports.

Additional benefits: HHSC is a qualifying organization for the Federal Public Service Loan Forgiveness Program. Excellent health benefits, a lifetime monthly retirement annuity as well as 401(k) and 457 Programs under the Employees Retirement System of Texas.

• Conduct interviews concerning the allegation of abuse, neglect, or exploitation.
• Collect evidence pertinent to the investigation.
• Use critical thinking and sound judgment to analyze evidence related to the allegation.
• Write reports summarizing the facts obtained during the investigations as to whether abuse, neglect, or exploitation occurred.
• Communicate professionally and appropriately via all communication mediums.
• Promote and demonstrate appropriate respect for cultural diversity.
• Behave ethically and adhere to HHSC Standards of Conduct.
• Participate in case conferences and meetings with supervisors and peers regarding case progress and disposition.
• Participate in continuous training.
• Attend work regularly in accordance with agency leave policy.
• Work occasionally outside of traditional working hours (8 am – 5 pm), which may include evening hours, weekends, and holidays, as required for case‑related functions, on‑call duties, and/or as required by management.
• Travel using a personal vehicle and/or rental car in accordance with state travel policy. Travel reimbursement provided.
• Perform other duties as assigned and required to maintain unit operations.

• Knowledge of Provider Investigations agency policies, procedures, and standards.
• Knowledge of Texas laws relating to Provider Investigations and protective services.
• Knowledge of the population Provider Investigations serves adults and children with mental health issues and intellectual, developmental, and physical disabilities.
• Knowledge of crisis intervention techniques and skills.
• Knowledge of differing cultures/ethnic groups and values.
• Skill in establishing and maintaining effective working relationships.
• Skill in effective verbal and written communication.
• Ability to work in a potentially emotion‑filled environment.
• Ability to operate a computer, tablet, laptop device, smartphone, and various software packages, including Microsoft Office.
• Ability to operate standard office equipment, including fax and copy machines.
• Ability to conduct interviews in various locations, including private residences, day habilitation…