Room Attendant- CRC

Room Attendant- CRC

Caravan Court - Arlington, TX 76011

Position Type Full Time

Are you a Customer Service Super Star…. WE NEED BIG STARS LIKE YOU!!!

Come be a part of an AWARD-WINNING TEAM.

Our hotels are unique, and we are looking for outstanding talent to provide exceptional customer service to our team. Valencia Hotel Group is a collection of hotels created for today's passionate traveler, each of our hotels are intentionally built to showcase modern design and classic character. We are looking for team members who are ready to be empowered to go above and beyond.

Status:
Non-Exempt

Reports to:

Executive Housekeeper

The Room Attendant at Caravan Court is responsible for ensuring guest rooms are impeccably clean, comfortable, and welcoming, while reflecting the hotel's unique style and standards of service and hospitality

• Operational Responsibilities
• Clean guest rooms in process set forth by hotel leadership
• Refresh all amenities as needed
• Complete projects that are determined by hotel management
• Compete room deep clean as determined by hotel management
• Guest Services
• Anticipate and attend to guest needs during interactions
• Be proactive when attending to guests
• Team Support and Training
• Attend and contribute to department meetings
• Participate in cross training
• Complete all required trainings
• Communication and Reporting
• Facilitate all internal communications and follow up accordingly
• Run all reports necessary to the operation
• Complete full shift pass on reports and checklists
• Log all work in appropriate platforms
• Safety & Compliance
• Adhere to all safety and security guidelines
• Familiarize with housekeeping SDS binder

Essential Skills and Qualifications

Strong verbal and written communication skills

Effective time management and problem-solving skills

Ability to work well with a team and demonstrate attention to detail

Excellent organizational skills and interpersonal abilities

Physical Requirements

Sitting:
Short periods of time

Standing/Walking:
Long periods of standing, minimum of 5 consecutive hours

Lifting/Carrying:
Occasionally, maximum of 50 pounds. Pushing/Pulling carts

Working Environment

Interior:
Guest Rooms/Guest room corridors

Exterior:
Limited outdoor working environment

Basics

Maintain cleanliness and organization in all work areas

Display courteous behavior with guests and team members

Report any unsafe conditions immediately

Ensure hotel equipment is in proper working condition

Perform any additional duties as assigned by the supervisor

Education and Experience

Minimum one year prior hotel room attendant experience

No minimum education requirements require