Desktop Support Technician; Onsite

Desktop Support Technician II

Candidate must work onsite 5 days/week in Arlington, TX.

Work Hours:

Monday to Friday, 8am to 5pm CST (No expected OT).

Top skills:

1) End support of Windows 11 and Office 365 issues

2) Hands on support of IT equipment (desktop/laptops, printers, etc.)

3) IT end user support in a logistics/distribution environment - preferred

4) Hands on support of RF scan guns and thermal printers (Zebra/Lexmark)

Details: A TEKsystems client in Arlington, TX is seeking a Desktop Support resource to assist in the support of PC’s, Printer’s and RF devices used by Global Logistics associates in their Arlington, Texas Distribution Facility.

Support can consist of day-to-day trouble calls or user requests, supporting on-going projects related to these types of devices and routine device maintenance / upkeep. The potential candidate must be reasonably adept in troubleshooting problems with some or all these types of devices, communicating and follow-up with end users of various levels within the organization, along with providing excellent customer service.

This resource will be supporting roughly 300 end users (Global Logistics associates) with approximately 25 tickets per shift, per person.

Technologies:
Predominantly Windows 11/Office 365.

Additionally, this resource will be working with:

-Microsoft Office 365

-Laser Jet Printers

-Supporting Zebra Label Printers

-RF (Radio Frequency) Devices (this candidate needs experience with Wireless Network Connectivity)

-Candidate will be troubleshooting the following:
Outlook / Microsoft Office / Word / Excel

-This candidate will need basic Networking skills in order to effectively communicate with the Network Engineer

-The client uses the Warehouse Management System (WMS) Manhattan PkMS and Red Works Pick-to-Light

-Service Now Ticketing System

-This position involves a lot of walking

-Ideal candidate is able to lift a minimum of 50lbs

Job Type & Location

This is a Contract position based out of Arlington, TX.

Pay and Benefits

The pay range for this position is $22.00 - $24.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Arlington,TX.

Final date to receive applications

This position is anticipated to close on May 31, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed.

We’re strategic…