Desktop Support Intern

Desktop Support Intern

Full-time, year-long internship offers hands‑on experience in enterprise IT operations, providing support to staff both on‑site and remotely.

• Assist the IT Operations team with setting up laptops for new hires and configuring work spaces for employees.
• Assist with the collection, inventory, and auditing of organizational IT equipment for Texas Rangers/REV Entertainment.
• Provide technical support to employees both in the office and remotely, troubleshooting hardware and software issues.
• Support and troubleshoot technology used during games and events, including printers, ticket pedestals, handheld devices, and suite readers.
• Other duties as assigned.

• Currently pursuing or recently completed a degree in Information Technology, Computer Science, Cybersecurity, or a related field (seniors or recent graduates preferred).
• Minimum GPA of 3.0.
• Strong interest in IT support, infrastructure, or systems administration.
• Excellent customer service and communication skills.
• Ability to handle confidential information with professionalism and discretion.
• Strong organizational skills and attention to detail.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the job.