Lead Engineering Technician

Job Summary

The Lead Engineering Technician provides both technical and administrative support for the design, implementation, and operation of the Department’s computing resources.

• Plan, organize, schedule, and perform computing support for the department.
• Implement and service software programs and hardware for end-user computing.
• Provide training and instruction to users.
• Perform upgrades, maintenance, troubleshooting, and periodic backup of servers and workstations.
• Plan, procure, install, and maintain the equipment, workstation, and software used to deliver distance education classes via the internet.
• Install, test, evaluate, deploy, and maintain software for faculty, staff, and lab use.
• Plan, purchase, install, and program servers and workstations for the department.
• Provide technical consultation and support to users of system hardware and software.
• Perform research related to end‑user computing products and the marketplace.
• Create accounts and security policies on the domain.
• Work with faculty on interface and delivery systems for effective teaching.
• Maintain and update the department’s website to ensure the prompt delivery of distance education classes to students.
• Work with faculty and staff on the selection of IT equipment and software for the department.
• Secure IP addresses for servers and workstations and ensure proper installation of IP stacks.
• Research and recommend solutions and cost to the chairman.
• Work with the Office of Procurement on purchasing equipment for the department and coordinate with the Office of Information Technology to ensure proper network functionality and utilization.
• Perform annual physical inventory of all departmental equipment and file the results with the Capital Asset Management office.
• Maintain the departmental inventory flow and control.
• Maintain state‑mandated records to ensure accountability for all capital assets and maintain up‑to‑date technical knowledge.
• Perform other duties as assigned.

• Bachelor’s degree in Information Systems, Computer Science, Engineering, or a related technical field.
• Three (3) years of experience in systems administration, database management, software and application support, technical troubleshooting, and IT workflow integration or an equivalent mix of education and relevant experience in a similar role.
• One (1) year of supervisory experience.

• Seven (7) years of IT systems management.
• Experience in higher education IT environments.
• Supervisory or project management experience.
• Experience managing departmental servers, networks, and specialized engineering software.
• Experience overseeing IT security and compliance.
• Experience supporting faculty, staff, and student computing needs.
• Experience coordinating with UTA’s central IT units.
• Experience maintaining lab and instructional technology infrastructure.

• Knowledge with Java, SQL, Data Analysis, Microsoft Office, Business Analysis, Integration, Linux, and Social Media Management.

Applicants must include in their online resume the following information:
1) Employment history: name of company, period employed (from month/year to month/year), job title, summary of job duties, and
2)

Education:

school name, degree type, and major.

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