Automation Test Engineer

Job Title:

Automation Test Engineer
Job Category:
Engineering
Time Type:
Full time
Minimum Clearance Required to Start:
Secret
Employee Type:
Regular
Percentage of

Travel Required:

Up to 10%
Type of Travel:
Local

The CACI team is looking to add an IT Software Tester to the contract in support of the Department of State, Bureau of Diplomatic Security, Office of the Chief Technology Officer. The IT Software Tester will primarily support Service Now platform testing for a custom development team, ensuring the quality, reliability, and accessibility of Service Now solutions. This role will work closely with developers, business analysts, and product owners to ensure delivery of high‑quality, scalable, and stable Service Now solutions.

The successful candidate will design, execute, and maintain automated and manual test scripts, with a strong emphasis on Service Now workflows, integrations, and customizations. The tester will also validate compliance with Section 508 accessibility standards.

• Analyze user stories and requirements to identify test scenarios and acceptance criteria.
• Develop, execute, and maintain automated and manual test scripts for Service Now applications, workflows, and integrations using Playwright.
• Perform functional, regression, integration, and user acceptance testing on Service Now modules and customizations.
• Conduct Section 508 compliance testing using ANDI and Lighthouse to ensure Service Now solutions meet federal accessibility requirements.
• Document and report defects, track issues through resolution, and communicate findings to the development team.
• Collaborate with Service Now developers and stakeholders to clarify requirements and ensure comprehensive test coverage.
• Create and maintain test plans, test cases, and test data specific to Service Now implementations.
• Participate in Agile development processes, including sprint planning and daily stand‑ups.
• Provide recommendations for process improvements and contribute to continuous quality assurance initiatives.

• Active Secret clearance required.
• Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent experience.
• Minimum 7 years of experience in software testing, with a focus on automation.
• Hands‑on experience testing Service Now applications, workflows, and integrations.
• Proficiency with Playwright for automation testing.
• Experience conducting Section 508 compliance testing using ANDI and Lighthouse.
• Strong understanding of software development life cycle (SDLC) and Agile methodologies.
• Excellent analytical, problem‑solving, and communication skills.
• Ability to work independently and as part of a collaborative team.
• Experience with bug tracking and test management tools using Microsoft Azure Dev Ops (ADO).

• Service Now Certified System Administrator or other relevant Service Now certifications.
• ISTQB or similar software testing certification.
• Experience with API testing and performance testing tools.
• Familiarity with Dev Ops practices and CI/CD pipelines.
• Prior experience supporting federal or government clients.

Client site in Arlington, VA. This position requires 4 days onsite and 1 day remote per week.

$86,600 - $181,800

We offer comprehensive benefits such as healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.