Desktop Support Technician; Onsite Job Arlington area,Texas USA,IT/Tech

Position: Desktop Support Technician (Onsite)

Desktop Support Technician II

Candidate must work onsite 5 days/week in Arlington, TX.

Work Hours:

Monday to Friday, 8am to 5pm CST (No expected OT).

Top Skills

End support of Windows 11 and Office 365 issues

Hands on support of IT equipment (desktop/laptops, printers, etc.)

IT end user support in a logistics/distribution environment – preferred

Hands on support of RF scan guns and thermal printers (Zebra/Lexmark). Details: A TEKsystems client in Arlington, TX is seeking a Desktop Support resource to assist in the support of PC’s, Printer’s and RF devices used by Global Logistics associates in their Arlington, Texas Distribution Facility. Support can consist of day‑to‑day trouble calls or user requests, supporting on‑going projects related to these types of devices and routine device maintenance / upkeep.

The potential candidate must be reasonably adept in troubleshooting problems with some or all these types of devices, communicating and follow‑up with end users of various levels within the organization, along with providing excellent customer service. This resource will be supporting roughly 300 end users (Global Logistics associates) with approximately 25 tickets per shift, per person. Technologies:
Predominantly Windows 11/Office 365. Additionally, this resource will be working with:

Microsoft Office 365
Laser Jet Printers
Supporting Zebra Label Printers
RF (Radio Frequency) Devices (candidate needs experience with Wireless Network Connectivity)
Candidate will be troubleshooting the following:
Outlook / Microsoft Office / Word / Excel
This candidate will need basic Networking skills in order to effectively communicate with the Network Engineer
The client uses the Warehouse Management System (WMS) Manhattan PkMS and Red Works Pick‑to‑Light
Service Now Ticketing System
This position involves a lot of walking
Ideal candidate is able to lift a minimum of 50 lbs

Job Type & Location

Contract position based out of Arlington, TX.

Pay and Benefits

The pay range for this position is $22.00 – $24.00/hr eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

Fully onsite position in Arlington, TX.

Final date to receive applications

Position is anticipated to close on May 31, 2026.

Equal Opportunity

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI)

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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