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CX Transformation Lead, Enterprise Systems

Job in Arlington, Tarrant County, Texas, 76000, USA
Listing for: Guidehouse
Full Time position
Listed on 2026-07-01
Job specializations:
  • IT/Tech
    Change Management, IT Consultant
Salary/Wage Range or Industry Benchmark: 113000 - 188000 USD Yearly USD 113000.00 188000.00 YEAR
Job Description & How to Apply Below

Guidehouse is seeking a Customer Experience (CX) Lead in Arlington, Texas to enhance user experience, streamline workflows, and improve customer support models for enterprise systems. The ideal candidate will have a bachelor’s degree or relevant experience and at least 5 years in customer experience or management consulting.

This role involves leading CX strategies, collaborating with stakeholders, and implementing access management frameworks. The position offers a salary range of $-$, depending on experience and qualifications.

Guidehouse provides a comprehensive benefits package, including medical, dental, and vision insurance, parental leave, and a 401(k) retirement plan.

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