Systems Engineer III

GMF Technology Systems Engineer III

Innovation isn't just a talking point at GM Financial, it's how we operate. From generative AI and cloud-native technologies to peer-led learning and hackathons, our tech teams are building real solutions that make a difference. We're committed to AI-powered transformation, using advanced machine learning and automation to help us reimagine customer interactions and modernize operations, positioning GM Financial as a leader in digital innovation within a dynamic industry.

Join us and discover a workplace where your ideas matter, your development is prioritized, and you can truly make a global impact.

Flexible hybrid work environment (onsite 2 days a week/3 days remote) at our Arlington (AOC1), TX office.

Please note:

We are unable to provide any type of sponsorship for this position at this time.

This position will be posted until filled.

The Systems Engineer III, under the general direction from the Microsoft Platforms Manager, and technical leads, will focus on the support of critical services, with an emphasis on becoming a subject matter expert on more than one. Additionally, these engineers will focus on sustainability and improvement of processes, including any or all of the following duties: environment architecture / re-architecture along with task automation to improve process efficiency, basic project management tasks, mentorship of lower level engineers, documenting managed environments, evening and weekend deployments, maintenance of ticketing queues, audit and compliance remediation, balancing multiple projects across more than one team, and senior escalation for after hours production issues.

This individual will also become familiar with all compliance, regulatory and security requirements adhering to all corporate policies and standards. This person needs to be experienced in technology with good planning and coordination skills. An energetic, solution minded personality with drive, attention to details and excellent communication skills will be needed for success in this position.

• Advanced Windows operating system and applications support.
• Advanced troubleshooting at the OS, application, and web services tiers.
• Capacity to mentor and lead lower level engineers as needed.
• Become subject matter expert in more than one environment within GMF's critical applications infrastructure.
• Become thoroughly familiar with all compliance and security requirements, adhering to all corporate policies and standards.
• Management of a subset of servers, and application environments critical to business processing. This includes working with application teams responsible for hosted apps, performing application and OS updates as needed, and maintaining server security and compliance as required by corporate policy and standards.
• Basic management of virtual IPs within load balancing environment that supports critical processes.
• Code deployments: IIS, Tibco Business Works, and general JVM code updates; a willingness to perform deployments late at night, and sometimes on weekends.
• Code deployment documentation remediation; working with application developers to tweak and refine deployment process as needed prior to execution.
• Lead multiple projects simultaneously, engaging with project management office as needed.
• Capacity to architect / re-architect services or solutions in order to improve processes and maximize efficiency.
• Periodic platform upgrades as needed, both on the OS and application tier.
• Respond to compliance assessments and initiate corrective action when appropriate.
• Assist other engineers, technical leads, and management with performance analysis, process improvement, task automation, and systems capacity planning.
• Creation and updating of architectural documentation as needed.
• Communicate effectively and appropriately, deferring to management on communicating with external teams as needed.
• Capacity to work with a high degree of professionalism, engaging multiple teams internal and external to Information Technology.
• Attend departmental, project and general meetings and effectively represent current status as appropriate.
• Participate in company provided…