More jobs:
Senior Help Desk Technician: Escalations & VIP Support
Job in
Arlington, Tarrant County, Texas, 76000, USA
Listed on 2026-08-08
Listing for:
Aretum
Full Time
position Listed on 2026-08-08
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Desktop Support
Job Description & How to Apply Below
Aretum is seeking a Help Desk Technician II in Arlington, TX for a contingent federal contract requiring Public Trust Eligibility. The role provides escalated Tier 1 support from IT Contact Center and TAC, handling complex desktop, software, VPN, and network issues with on-site and remote assistance as needed.
Responsibilities include diagnostics, in-person hardware support, ticket documentation in Service Now, and training Tier 1 staff.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×