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Junior IT Service Desk Support Specialist
Job in
Arlington, Tarrant County, Texas, 76000, USA
Listed on 2026-09-02
Listing for:
Women In Science
Full Time
position Listed on 2026-09-02
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
University of Texas at Arlington is seeking a Frontline IT Support specialist to handle Tier 1 incidents via chat, phone, and walk-up interactions. The role focuses on providing clear technical guidance to non-technical users and resolving common IT issues with documented procedures.
The candidate will collaborate with the IT Service Desk and other frontline teams, maintaining high customer satisfaction while documenting requests and contributing to knowledge bases.
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