Scrum Master III

Why GM Financial Technology?

Innovation isn’t just a talking point at GM Financial, it’s how we operate. From generative AI and cloud-native technologies to peer-led learning and hackathons, our tech teams are building real solutions that make a difference. We’re committed to AI-powered transformation, using advanced machine learning and automation to help us reimagine customer interactions and modernize operations, positioning GM Financial as a leader in digital innovation within a dynamic industry.

Innovation isn’t just a talking point at GM Financial, it’s how we operate. From generative AI and cloud-native technologies to peer-led learning and hackathons, our tech teams are building real solutions that make a difference. We’re committed to AI-powered transformation, using advanced machine learning and automation to help us reimagine customer interactions and modernize operations, positioning GM Financial as a leader in digital innovation within a dynamic industry.

Join us and discover a workplace where your ideas matter, your development is prioritized, and you can truly make a global impact.

The Scrum Master III serves as a servant leader and Agile coach, guiding teams and stakeholders in the adoption of Scrum principles, Agile best practices, and continuous improvement. This role facilitates Agile ceremonies, promotes team collaboration, and helps ensure work is prioritized and aligned with business value. They also remove impediments, foster a culture of transparency and trust, and empower teams to become self-organized and high-performing.

This position partners closely with Product Owners and stakeholders to support successful delivery, improve team maturity, and enhance Agile effectiveness across the organization.

• Guiding and coaching the Scrum Teams and organization on how to apply agile values and principles, and use the Scrum Framework to delight customers
• Assessing the Scrum maturity of the team and organization and coaching the team to higher levels of maturity
• Protect the team from outside influences and remove impediments
• Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem solving
• Facilitating getting the work done without coercion, assigning, or dictating the work
• Assisting with internal and external communication, improving transparency, and radiating information
  
  Supporting and educating the Product Owner, especially with respect to refining (aka grooming) and managing the product backlog
• Working closely with the Product Owner to ensure product backlog is visible and prioritized towards business value
• Facilitating various Scrum and/or Kanban activities such as:
  Daily Scrum, Sprint Planning, Sprint Reviews, and Sprint Retrospectives
• Empowering the team to be self-organized

• Must exhibit expert knowledge of agile frameworks including Scrum and Kanban
• Professional Scrum Master and advanced certification and at least 5 years of agile experience.
• Prefer proficient in the use of Agile delivery tools such as TFS, Jira and Azure Dev Ops.
• Demonstrated evidence of continuous learning mindset Exceptional coaching and mentoring skills at the team and management levels
• Ability to teach and train on Agile, Scrum, Kanban at a level accessible to beginners with the ability to deep dive for advanced topics
• A change agent; progressively challenging the team and organization to continuously improve
• Excellent understanding of product and sprint backlog tracking, burn down metrics, and velocity
• Strong negotiation, leadership, and written and verbal communication skills
• Strong…