Sr Analyst, Supply Chain

Job Overview

The Sr Analyst, Supply Chain – Freight Operations at T‑Mobile is responsible for managing end‑to‑end freight carrier relationships and operations to ensure reliable, cost‑effective movement of devices and equipment across the supply chain. This role serves as the primary point of contact for carrier performance management, contract compliance, and freight optimization initiatives that directly support T‑Mobile’s retail replenishment and new product introduction (NPI) launch strategies.

The analyst partners with internal stakeholders across logistics, merchandising, and retail operations to ensure inbound and outbound freight programs are aligned with launch timelines, inventory requirements, and service level expectations. Through data‑driven analysis and root‑cause problem solving, the analyst drives continuous improvement in carrier performance, freight cost, and on‑time delivery outcomes, ensuring devices reach retail locations ahead of launch dates and mitigating risk associated with last‑mile delivery failures and supply disruptions.

• Manage freight carrier operations including routing guide ownership, carrier scorecard creation and performance management, rate quote requests, claim management for non‑parcel carriers, and freight audit setup and oversight with third‑party audit partners.
• Own Transportation Management System (TMS) business logic, rates, configuration updates, and operational load execution; manage weekly invoice submissions with general ledger and cost centre assignments, monthly reclassification of non‑parcel carrier spend for Finance, and investigation of past‑due carrier invoices.
• Coordinate high‑value and complex freight movements including distribution‑center‑to‑distribution‑center transfers, end‑of‑month inventory balancing shipments, spare parts and network equipment shipments, and large‑scale return freight from vendor partners; provide on‑site transportation management support at T‑Mobile’s network and device supply chain distribution centres in the Dallas area.
• Lead cross‑functional freight coordination including full truckload (FTL) and less‑than‑truckload (LTL) shipments from device and collateral suppliers, inventory movement coordination across business units, loss mitigation programs for high‑value return shipments, and new store kit shipment compliance to contractual standards of work.
• Drive process development and operational oversight across freight programs, including standard operating procedure development for device freight, expedite approval management, tracking and tracing follow‑up on high‑value and time‑sensitive shipments, new team member onboarding and development, and backup ownership of device reverse logistics operations.

• Bachelor’s Degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience (Required).
• Acceptable areas of study include Business, Supply Chain, Engineering, or Industrial Management (Required).
• 2–4 years experience in supply chain management focusing on planning, fulfillment, vendor performance, and operations (Required).
• 2–4 years experience collaborating across teams building cross‑functional relationships (Preferred).
• 2–4 years experience supporting large‑scale projects aimed at cost savings and improving operational efficiencies (Preferred).

• Business Analysis (Required).
• Continuous Improvement Approach (Required).
• Cross‑Functional Project Management (Required).
• Data Analysis (Required).
• Performance Dashboards (Required).
• Root Cause Identification (Required).
• Strategic Thinking (Required).
• Supplier Relationship Management (Required).
• Supply Chain Analytics (Required).
• Supply Chain Systems (Required).

• Certified Supply Chain Professional (CSCP) Certification from APICS (Preferred).
• Certified in Production and Inventory Management (CPIM) from APICS (Preferred).
• Six Sigma Certification (Preferred).
• At least 18 years of age.
• Legally authorized to work in the United States.

Travel required:

No.

• Arlington, TX: $75,200 – $101,800
• Irving, TX: $79,000 – $106,900
• General base pay range:…