Service Manager

Nalco, an Ecolab Company, has an immediate need for a Site Manager in our Transportation group. If you are a strong plant operation professional with a proven track record of success in people management and industrial applications, we invite you to apply. This is your opportunity to join a large, growing company offering a competitive base salary and excellent benefits.

The Site Manager is responsible for the oversight of Nalco's service team and scope of work execution on a day-to-day basis at our customer facilities. They are responsible for the safe execution of our scope of work and ensure it aligns with customer contract commitments. Duties will include planning and scheduling of work, supervision of technicians, coordinating the purchase of chemicals, spare parts, maintenance, and repairs of equipment, and ensuring that all contract terms & conditions and guarantees are satisfactorily managed.

Communicate effectively with Nalco sales team and District Manager regarding SOW execution, project support, and service team performance. This position will require occasional weekend work and being on call to cover emergencies during off hours. The position requires a high level of professional leadership.

• Responsible for the development and implementation of a site‑specific safety plan.
• Strong working knowledge of industrial applications including managing paint, sledge, and humidification, booth balance and support filtration.
• Responsible for hiring, training, and managing 4-6 direct reports (service technicians).
• Develop and maintain site‑specific documentation including procedures, work instruction, process control plans and process flows. Train the sales and service team on these site‑specific documents and maintain database of these documents.
• Responsible for planning and conducting audits that review the operations, maintenance, compliance with safety and contract requirements.
• Responsible for forecasting and controlling costs for the assigned responsibilities.
• Responsible for developing strong working relationships with the customer, Nalco technicians and Nalco sales team.
• Accountable for developing the training materials, schedule and conducting the training for site personnel to ensure that they have the skills and knowledge to perform their roles safely, efficiently, and effectively.
• Assist Nalco sales team in pursuing new business and contract renewal.
• Supports the business development process in the retention and extension of contracts.

• Associate's degree or work equivalent (5-7 years related experience)
• 3 years working in an industrial environment
• Operations experience in an administrative and budgetary role.
• Computer literacy and competency with Microsoft Office programs.

• Associate's degree in technical field or engineering
• Experience managing or supervising employees.
• Industry experience in a manufacturing or industrial setting
• Experience managing multiple sites or facility operations/maintenance.

• Location:
  
  Arlington, TX
• Shift: Primarily first shift, may need to work outside of those hours based on customer demand.

High level of independence:

• Accountable for meeting annual objectives of contract and clearly communicating results
• Prepares internal and external reports
• Primary customer contact

In a world with increasing water shortage and contamination challenges, Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water each year. We work with customers across the world in the light industry (institutional, food & beverage, transportation and manufacturing), heavy industry (chemical, power, and primary metals industries), paper and mining operations to reduce, reuse, and recycle their water while protecting their systems and equipment.

Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability and performance for our customers.

The total…