Division Leader: Childcare

Description

POSITION TITLE: Division Leader :
Childcare REPORTS TO: Chief Operations Officer

CATEGORY/FLSA STATUS: Full-Time, Exempt ADDRESS: 2820 Matlock Rd. Arlington TX

SUPERVISES: Program Managers, Business Services Manager, Interns

SALARY RANGE: Dependent on Experience

The Youth Vantage Alliance was created to empower children and teens to discover their full potential.

Building upon nearly 50 years of success, the Youth Vantage Alliance is home to the organizations you’ve known and trusted – Girls Inc. of Tarrant County, Tarrant County Kids and introducing Vantage Point.

• Provide visionary leadership and direction to childcare operations, ensuring alignment with agency goals, mission execution, and growth priorities.
• Develop and implement strategic plans for program expansion, operational efficiency, and staff development.
• Establish and maintain high standards of program quality and customer service across all childcare sites.
• Assess program effectiveness regularly and lead continuous improvement efforts to meet or exceed Childcare Regulation Minimum Standards for School Age and Before/After-School Programs.
• Lead with executive presence—modeling professionalism, discretion, timely decision-making, and a collaborative leadership style.

• Oversee daily operations of all Before/After school, summer and Holiday sites, ensuring consistency, safety, and regulatory compliance.
• Build and manage systems of accountability for Program Managers, ensuring clear expectations, timely follow-through, and performance excellence.
• Supervise and develop Program Managers, Accounts Manager, Office Manager, interns, and volunteers.
• Establish and maintain operational systems that support staff management, training, onboarding, professional development, and staff recognition.
• Partner with the Facilities Manager to ensure the Matlock office environment is safe, functional, and conducive to productivity.

• Develop and manage the annual childcare department budget to ensure financial sustainability and responsible stewardship.
• Create and monitor annual revenue generation plans for each site, including targets, growth strategies, and performance measures.
• Ensure accurate documentation of donations, in-kind contributions, and financial transactions in accordance with agency policies.
• Monitor financial trends, enrollment patterns, and resource needs to support proactive planning and decision-making.

• Build and strengthen relationships with parents, school district partners, community stakeholders, and external collaborators to support program success.
• Serve as a primary representative for childcare department, demonstrating professionalism, excellent communication, and strong relationship-building skills.
• Collaborate cross-departmentally with agency teams to support organizational goals, marketing initiatives, and expansion opportunities.
• Develop and implement marketing materials and brand-aligned messaging to promote childcare programs and increase awareness and enrollment.
• Address parent concerns, district requests, and community inquiries with timeliness, clarity, and diplomacy.

• Prepare weekly, quarterly, and annual reports on departmental performance, site progress, and strategic outcomes.
• Maintain systems for data collection, compliance tracking, staff development, and program evaluation.
• Lead Division operations meetings; attend Program Manager meetings and participate in Leadership meetings as directed by the COO.
• Ensure timely completion of required participant assessments and reporting to internal and external stakeholders.

• Recruit, train, mentor, and evaluate staff at all levels, upholding high standards of professionalism, accountability, and team culture.
• Anticipate personnel needs and partner with Human Resources to proactively address issues with tact, confidentiality, and fairness.
• Lead regular staff meetings, training sessions, and team-building activities.