Customer Logistics Manager

Customer Logistics Manager

Oversight of day‑to‑day operations within an assigned function with responsibility for operations and account management in the Dedicated Transportation Solutions vertical. Lead direct reports and achieve daily operational goals within the functional area.

• Customer service satisfaction and expectation management
• Staffing performance management and development of exempt and non‑exempt employees
• Manage day‑to‑day planning and scheduling
• Health and safety management
• State/Local/Federal regulations compliance

• Performs other duties as assigned.

• Ability to work within international functional teams
• High‑level analytical ability to solve unusual and difficult problems
• Demonstrated technical and professional skills in job‑related area
• Off‑shift support in event of critical customer network disruption or crisis
• Makes decisions in a timely manner
• Strong oral and written communication skills
• Ability to create and maintain professional relationships at all levels of the organization
• Ability to work independently and as a member of a team
• Flexibility and self‑driven in a fast‑paced environment
• Capable of multi‑tasking, highly organized, with excellent time management skills
• Detail oriented with excellent follow‑up practices

• High school diploma or GED required
• Bachelor's degree in Business, Logistics, Supply Chain preferred
• Two or more years relevant experience in supply chain, logistics, warehouse, or related field required
• One or more years direct supervisory/leadership experience required
• Proficiency in MS Office (Word, Excel, PowerPoint, Access) mandatory; advanced proficiency required
• Advanced knowledge of logistics industry required
• Advanced knowledge of customer/company local and federal regulations required
• Intermediate knowledge of supply chain management components mandatory
• Advanced knowledge of manufacturing and production required

Comprehensive training and continued professional development, regional and local resources, stability within a Fortune 500 organization with over 85 years of experience and 36,000 employees worldwide, 12 weeks paid maternity leave, additional paid time off for military veterans, 401(k) savings plan with company match, discounted stock purchase options, performance‑based cost‑of‑living increases.

Salary (Salaried) – $70,000 to $80,000 per year. Eligible for annual bonus, commission, and/or long‑term incentive plan based on performance.

Ryder is proud to be an Equal Opportunity Employer and a drug‑free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, or disability.