Manager, Communications
Job in
Arlington, Tarrant County, Texas, 76000, USA
Listing for:
Trinity River Authority
Full Time
position
Listed on 2026-06-29
Job specializations:
Salary/Wage Range or Industry Benchmark: 65000 - 85000 USD Yearly
USD
65000.00
85000.00
YEAR
Job Description & How to Apply Below
General Office 5300 S Collins St Arlington, TX 76018, USA
The Communications Manager is responsible for developing and managing integrated communications programs directed toward multiple stakeholder audiences, including customers, board members, employees, industry thought leaders, state and local leaders, and local and national media. The purpose of this position is to ensure that all formal internal and external communications are accurate, timely, and effectively integrated with TRA’s overall messaging strategy. Additionally, the Communications Manager is expected to serve as the “voice” of the organization.
Essential
duties and responsibilities
Develop, implement, and maintain a comprehensive strategic communications program that supports the Authority’s mission, organizational strategy, and key messaging objectives. Establish and manage centralized internal and external communications processes to effectively communicate the Authority’s vision, priorities, programs, projects, and initiatives to employees, customers, Board members, industry partners, elected officials, regulators, and other stakeholders.Develop, maintain, and coordinate crisis communications, emergency public information, and issues management programs. Monitor emerging issues, misinformation, public sentiment, and stakeholder concerns related to Authority operations and initiatives, and develop proactive communication strategies and response plans in coordination with operational staff, executive leadership, regulatory agencies, and emergency management partners.Develop and oversee digital communications, social media, website, and emerging technology strategies. Monitor audience engagement and public sentiment; evaluate and implement communications technologies and tools; and ensure all digital platforms remain accurate, current, accessible, and consistent with organizational messaging, branding, and governance standards.Manage media relations activities, including serving as a primary organizational spokesperson when appropriate, coordinating responses to media inquiries, developing media materials, monitoring media coverage, preparing media analysis reports, and coaching Authority representatives in preparation for interviews and public appearances.Develop, manage, and maintain stakeholder engagement and public outreach programs that promote transparency, build public trust, and enhance public understanding of Authority operations, capital projects, regulatory responsibilities, water conservation initiatives, sustainability practices, and long‑term strategic priorities.Assist the Manager of Governmental Relations by developing and implementing communications strategies that support legislative, regulatory, intergovernmental, and stakeholder engagement initiatives and strengthen relationships with governmental entities, industry organizations, and community partners.Develop and administer processes for receiving, tracking, coordinating, and responding to public inquiries, complaints, comments, and requests for information. Analyze trends and recurring issues and provide recommendations to management regarding stakeholder concerns, communication opportunities, and organizational responsiveness.Direct the development, design, production, and distribution of Authority publications, newsletters, presentations, reports, electronic media, graphic content, and other communication materials. Assist with executive communications, including speeches, presentations, scripts, Board and Committee meeting materials, advisory committee communications, and other executive messaging assignments.Represent the Authority through public presentations, briefings, community outreach activities, industry events, and stakeholder meetings. Assist with the planning, coordination, and logistical support of Board meetings, Committee meetings, special events, and other public‑facing activities as assigned.Manage assigned personnel and resources, including hiring, training, coaching, performance management, work planning, procedure development, budget administration, and the continuous improvement of communications programs and services.Supervisory…
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