Assistant General Manager

Job Title & Location

Assistant General Manager – 4810 Matlock Road, Arlington, TX 76018.

Full‑time, hourly wage $17.00 – $19.00.

• Work directly with the General Manager to ensure consistent revenue growth by expanding guest count and improving key performance measures such as core sales mix, Multi Care, and Core Plus.
• Coach and execute excellent customer service while creating an exceptional guest experience.
• Set a positive example as a leader and build team engagement and efficiency.
• Develop teammates by leveraging the internal training program and providing ongoing guidance, coaching, and direction.
• Ensure quality control measures and processes are followed consistently.
• Carry out other duties and projects necessary for the position, such as inventory management, cash handling processes, guest issue resolution, and collaboration with the District Manager on critical initiatives.
• Assist the General Manager with budgeting, sales forecasts, financial performance, and expense controls.
• Provide clear and detailed direction to the team consistently.
• Maintain the service center’s cleanliness, safety, and presentation in accordance with the Guide to Excellence (GTE).
• Provide guidance and mentoring to automotive technicians and customer service associates.
• Perform opening and closing duties when the General Manager is off.
• Assist in building and maintaining an engaged workforce that meets customer volume and business needs.
• Lead daily team huddles and store meetings, setting direction for achieving business goals.
• Manage inventory and product orders to meet business requirements.
• Adhere to and hold others accountable for all rules and regulations that maintain a safe and productive work environment.
• Assist guests with their questions and needs in‑person, electronically, or via telephone.

• One to three years of retail management experience; professional automotive experience is not required.
• Exceptional oral and written communication skills.
• Proven leadership ability to inspire and motivate diverse groups of people.
• Sound business sense and comprehensive understanding of the retail industry.
• Ability to analyze, comprehend, and recommend financial objectives that increase sales and service results.
• Positive, helpful attitude with professional conduct and appearance at all times.
• Energetic and comfortable in a fast‑paced, flexible, high‑performance retail environment.
• Guest‑first mindset.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Capability to stand on hard surfaces like concrete or metal for extended periods.
• Work in an environment with hot and cold temperatures, loud noises, and exhaust fumes.
• Ability to lift and move items up to 50 pounds.
• At least 18 years of age.
• Perform all other duties as assigned or needed.

• 401(k) plan with company match.
• Biweekly bonus incentives.
• Career advancement opportunities.
• Daily Pay option.
• Employee discount platform (Perk Spot) providing access to discounts on travel, electronics, concerts, and more.
• Paid time off after 180 days.
• Spot bonuses through internal rewards program.
• Uniforms paid for and laundered.
• Fleet referral bonuses.
• Medical, dental, and vision insurance benefits.
• Tools provided – no need to purchase.
• Employee referral bonuses.

We're proud to be an equal opportunity employer and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At TCC, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best.