ISO Coordinator

Job Details Level: Experienced

Job Location:

Arlington, TX 76012

Position Type:
Full Time

Education Level: 4 Year Degree

Salary Range: $65,000.00 - $65,000.00

Salary Travel Percentage:
Negligible

Job Shift: Day

Coordinates and provides interpretation and guidance on ISO standards and guidelines. Offers organizational training on ISO audit expectations.

• Write, revise, and maintain work instructions and procedures related to the ISO standards.
• Retain certification as internal auditor for ISO 9001 current standard, ISO 17025, ISO 17034, FSSC 22000 and other standards as deemed necessary.
• Maintain audit schedule for both internal and external audit programs as required by the standards.
• Support customer and supplier audits.
• Ensure adequate staff are trained to support the audits and to provide internal audit coverage.
• Provide ownership of audit schedule timely completion.
• Log CARs resulting from the audits into the electronic QMS, provide oversight on completion and adequate root cause and corrective action implementation.
• Act as point person for ISO audits and liaison with the Registrar from scheduling to audit completion.
• Develop training plans for all labs and positions that support ISO standards. Oversee proficiency testing requirements as required by standards.
• Work directly with HR and training staff to ensure critical trainings are identified for lab personnel & other teams.
• Work directly with the third-party provider on proficiency testing schedules and result submission.
• Review of data obtained for compliance with specifications and report anomalies, including measurement uncertainty budgets for specified testing.
• Provide oversight on laboratory equipment purchases to ensure compliance with written procedures and update uncertainty values as needed.
• Perform a regular review of standards to remain abreast of changes to the standards.
• Ensure all customer facing and marketing documents follow standard guidelines.
• Provide review of documentation to ensure compliance with current standard.
• Organize Management reviews, corrective action reviews, and other discussion groups to strategize and report on performance status and compliance to requirements and standards.
• Prepare documentation and host management reviews per the requirement of the standard.
• Collect data on complaints, trends, audit results and format for review at board meetings and quarterly business reviews.
• Work with Technical Services to track, trend, and develop actions plans around complaints that are governed by a standard such as food grade or ISO 17034 buffers and conductivities.
• Provide guidance to Operations to implement effective correction actions to minimize customer issues.
• Track OOS events for SKUs within the scope of an ISO standard.
• Work with the lab or other appropriate departments to develop root cause and corrective actions for trending issues.
• Assist with technical support as needed.
• Answer customer technical questions via phone, email, etc., in a timely, accurate and professional manner with the goal of maintaining or enhancing customer satisfaction with RICCA Chemical Company Technical Service and products.
• Assist Sales/Marketing in developing new products, adding products to the scope of the standard, and performing literature searches and process capability analysis as needed.
• Sustainability Initiatives
• Any other tasks deemed necessary.
• Commitment to the organizations values;
  High Standards, Bias for Action, Teamwork, Customer Obsession, Trust, Accountability, Innovation and Growth & Learning.

• Good communication, critical thinking and problem-solving.
• Time management, analytical thinking and organizational skills.
• Scientific and numerical skills.
• Function as a team player to ensure the health, safety,