Shopping Manager

• Locations 3525 SYCAMORE SCHOOL RD, FORT WORTH, TX, 76133, US
• Banner Albertsons
• Union Status Non-Union

• Manage day-to-day E-Commerce operations and picker performance. Ensure quality produce and in-code product are selected. Ensure customer orders are accurately picked and staged for delivery on time. Audit order completion and accuracy. Responsible for achieving a minimum of 90 picks per hour and managing staff to achieve results.
• Partner with store personnel including Store Director, department heads and receiver, vendors and Operations Managers to ensure product availability. Manage the re-shop process to minimize out of stocks and substitutions. Manage future item demand. Participate in Store Director and department manager weekly meetings. Achieve 97% in-stock shopping fulfillment and less than 3% out of stocks. Eliminate missing items to 0%. Partner with drivers and observe shoppers to ensure best practices are followed.
• Partner with the Store Director and Operations Manager to interview, hire, train, coach, mentor and manage direct reports.
• Schedule shoppers to achieve efficiency and performance expectations.
• Proactively manage customer contact in responding to customer calls and reaching out to customers as needed. Process customer refunds on a timely basis.
• Manage E-Commerce assets, equipment and undelivered product.
• Manage eCommerce business by using current computer applications to manage orders, communicate business directives and reporting.
• Perform services for drive up customers and delivery agents partnered with eCommerce.

Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!

Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S.We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street.

Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success.

Bring your flavor

Building the future of food and well-being starts with you. Join our team and bring your best self to the table.

Disclaimer

The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.

Albertsons is an Equal Opportunity Employer

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at option #4).

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