Shift Lead

This individual works with store management to provide associates with necessary supervision and leadership on designated shifts. The Shift Lead also works to drive profitability, develop people, and maintain the highest level of guest service.

Store

• Oversees, coaches, trains and develops store team members.
• Directs, plans and apportions the work of store team members on designated shifts.
• Supervises and monitors adherence to all safety-related regulations, including food safety regulations.
• Participates in daily store operational activities as needed:
  • Rings up guests on a cash register.
  • Ensures the store is clean and well maintained.
  • Stocks shelves and coolers and takes inventory on shelf items.
  • Has the ability to lift up to 50 pounds and to repeatedly bend, stand, and reach while on the job, with no or infrequent breaks.
  • Updates prices and posts new signage to reflect monthly promotions and sales opportunities.
• Keeps gasoline price sign up-to-date outside of store in accordance with the method of that location.

Customers

• Greets and interacts with new and regular guests in a genuine manner and suggests products that compliment purchase to enhance the guest experience.
• Manages store operations on designated shifts.
• Maintains inventory in a neat, clean and organized manner.
• Provides prompt, efficient and courteous service and offers the best experience for guests.
• Restocks coolers, display shelves, and rotates inventory.
• Fosters positive and professional relationships with co‑workers and guests, communicates respectfully, and maintains a consistent team‑oriented attitude with a team‑player mentality.
• Addresses any employee and guest concerns on designated shifts.

• Preferred 2-3 years work experience.
• Preferred 1+ year(s) management experience.
• Preferred previous experience working in high-volume, guest-focused, transactional environment.