Assistant Store Manager

Position Summary

Responsible for managing the overall operation of the store, including tool rental, merchandise sales, inventory control, shipping & receiving, administrative and financial operations, safety and merchandising. Ensures store compliance with company policies and procedures.

• Responsible for planning and executing on actions to ensure the store meets store rental revenue, sales and profitability goals.
• Develop understanding of store financials to aid in planning actions to drive store performance; responsible for all phases of store opening/closing; responsible for using existing tools and personal judgement to plan inventory to maintain proper stock based on the demands of the market; inventory planning to ensure the store is properly stocked and merchandised; responsible for proper cash handling including balancing cash and credit card receipts and making bank deposits;
  
  solicits information from customers to let the merchandise team know what new or different products the store should stock to meet market demands; participate in testing and providing feedback on company initiatives as requested; merchandises products and organizes showroom & rear warehouse for safe & effective material handling; provides excellent customer service; establishes relationships with customers to drive repeat rental and sales;
  
  responsible for generating revenue growth through effective marketing of the Ames line of automatic taping tools, parts & equipment as well as promotion of add‑on sales with merchandise assortment; recommends ideas for support from Region Management to help drive business.
• Identify and propose opportunities for continuous improvement in both the store and in the company; boxes & ships tools to repair center & receives tool & merchandise shipments into inventory; processes sales/rentals via computer; collection duties as assigned; daily functions may include: greeting customers, processing rental & sales transactions, customer service, order processing, merchandising, inventory & tool audits, collections, housekeeping, database development, cash handling/bank deposits & loss prevention, continuous improvement activities;
  
  interaction with the repair center for issues regarding quality of tools, timeliness of shipments, etc.; supervises Assistant Store Managers, Store Associates and Delivery drivers if additional personnel are assigned to the store; other duties as assigned.

• High school diploma or general education degree (GED) and four plus years related experience.
• Must be at least 18 years of age. Reliable transportation is required.
  
  Travel Required:
  
  Percentage of travel time expected for the position where the travel occurs, such as locally or in specific countries or states, and whether the travel is overnight.
  
  Supervisory Responsibilities:
  
  Directly supervises the Assistant Store Manager and Delivery driver, if applicable. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; escalating concerns to the Regional Operations Manager, addressing complaints and resolving problems. Additional Eligibility:
  Additional requirements such as certifications, industry-specific experience and experience working with certain equipment.
  
  Core Competencies:
  
  Strive to do the right thing by displaying trust and integrity. Embody the principles of servant leadership, even in a non‑people management role, by putting the needs of others first, valuing diverse perspectives by sincerely appreciating and considering others' opinions and ideas and demonstrating a positive and humble attitude.
• Demonstrated ability to work independently and on a team; ability to lead, execute and/or delegate as needed, while also collaborating with others to get the job done. Establish and maintain effective working relationships at every level of the organization; invest in building relationships with the Field Operations and Field Support Center team members. Help champion an inclusive working environment; empower others to bring their full…