Retail - Stocker

Summary

The individuals who perform this job provide extraordinary shopping experiences to our guests and help them find stocked and in‑date product.

• Know and actively demonstrate, daily, our Company Mission Statement and Core Values.
• Maintain uniform standard, as detailed in the Employee Manual, for all worked hours.
• Greet guests with a smiling face and helpful demeanor, remembering that the guest comes first.
• Empty shopping cart onto register lane as needed.
• Stock shelves, front and dust product, and review for out of date items.
• Stock beer cooler, wine cooler, coke box, freezer, and/or deli case.
• Remove cases and/or boxes from the sales floor (other than organized case stack displays).
• Break down boxes not for store use and throw them away.
• Keep boxes used for re‑packing in organized stacks and maintain area regularly.
• Clean up broken items, mop floors, and put up Wet Floor signs; do not leave spills unattended.
• Sweep and mop the floor.
• Keep the parking lot clean of refuse.
• Gather shopping carts from the parking lot on a regular basis.
• Empty trash receptacles in store and outside as needed.
• Keep bathrooms clean and stocked.
• Keep bags well stocked at registers.
• Utilize proper lifting techniques.
• Work in accordance with all safety regulations of Specs Family Partners and OSHA.
• Load keg orders using keg lift if available (seek assistance as needed).
• Answer questions and provide information to guests.
• May resolve guest complaints with courtesy and respect.
• Suggestively sell add‑on items to guests.
• May be asked to run a cash register as business dictates.
• Carry‑out or dolly‑out merchandise at guest request. It is okay to accept tips, but never to request them.
• Avoid conversations with coworkers when guests are present.
• Avoid use of personal cell phone while on the sales floor.
• Prepare assigned areas for inventory and assist in the inventory process if needed.
• Carry out directives of management efficiently.
• Fulfill responsibilities with care and attention to detail.
• Practice teamwork and cooperation with others.
• Possess time management skills and be able to prioritize tasks.
• Ability to manage stress in a fast‑paced environment.
• Constantly stand, lift, carry, walk, and bend, and reach products routinely weighing 50 pounds or more. Use arms, hands, and fingers to feel, handle, reach, and lift. Lift and/or move up to 50 pounds regularly and up to 100 pounds or more occasionally using proper lifting techniques and tools. Push and/or pull 50‑100 pounds or more regularly. Communicate with and understand team members and guests.
  
  See product and signage.
• Attendance and timeliness are required. Shelves cannot be stocked from home.

• Prefer retail stocking experience; willingness to learn.
• High school diploma or GED required; experience considered in lieu of formal education.
• Ability to read, comprehend, and write simple instructions or memos.
• Strong communication skills with coworkers and guests.
• Bilingual skills are a plus.
• Mathematical skills: add, subtract, multiply, and divide whole numbers and fractions/decimals; calculate discounts and percentages.
• Smiling, friendly, helpful demeanor.
• Responsible, reliable, and committed to providing extraordinary service.
• Patience, friendliness, and an outgoing personality.
• Self‑starter with a strong work ethic who completes assignments in a timely fashion and then seeks the next task.
• Must be over 21 years of age.
• Must maintain a valid TABC Beverage Seller’s Permit; some positions require a valid Food Handlers Permit.

Full‑time is typically 35 hours per week. Must be available to work any shift on Friday or Saturday and must be available 80% or more of all shifts each week. Part‑time is up to 25 hours per week.

This job requires standing, walking, and bending; use of arms, hands, and fingers to feel, handle, reach, and lift; climbing or balance; communicating and understanding. Must be able to lift and/or move up to 50 pounds regularly and up to 100 pounds or more occasionally using proper lifting techniques and tools. Must be able to push and/or pull 50 to 100 pounds or more regularly.

We provide a fun and positive environment in which to serve our guests. Exposure to outside weather conditions may occur while delivering service. Normal noise level is moderate.