Assistant Bakery Manager

Position Summary

The Assistant Bakery Manager supports the Bakery Manager in overseeing all bakery department operations, including production, merchandising, inventory, food safety, and team leadership. This role helps ensure high-quality baked goods, an appealing sales floor, and excellent customer service while driving sales and operational efficiency.

Key Responsibilities Department Operations

* Assist in managing daily bakery production and department workflow

* Ensure all products are prepared, packaged, and displayed according to company standards

* Maintain consistent product quality, freshness, and presentation

* Monitor and reduce shrink through proper production planning and rotation

Merchandising & Sales

* Support execution of bakery displays, seasonal items, and promotional events

* Ensure proper signage, pricing accuracy, and product availability

* Maintain full, clean, and visually appealing cases and displays

* Drive sales through product knowledge and suggestive selling

Inventory & Ordering

* Assist with ordering supplies and products to meet business needs

* Monitor inventory levels and adjust production accordingly

* Ensure proper storage and handling of ingredients and finished goods

* Support inventory counts and audits

Team Leadership & Development

* Help train, coach, and support bakery associates

* Provide direction to team members to meet production and service goals

* Promote a positive, team-oriented, and customer-focused environment

* Assume leadership responsibilities in the absence of the Bakery Manager

Customer Service

* Deliver excellent service and respond to customer inquiries and special orders

* Assist customers with product selection and customization requests

* Resolve customer concerns promptly and professionally

Food Safety & Compliance

* Ensure compliance with food safety, sanitation, and company policies

* Maintain proper temperature logs, cleaning schedules, and handling procedures

* Follow all safety standards and operational guidelines

Qualifications

* High school diploma or equivalent preferred

* Previous bakery, food service, or perishable department experience required

* Supervisory or leadership experience preferred

* Strong organizational, communication, and problem-solving skills

* Knowledge of baking techniques and food safety practices preferred

Physical Requirements

* Ability to lift and carry up to 50 lbs regularly

* Frequent standing, bending, and lifting

* Ability to work in varying temperatures (kitchen and sales floor)

Work Environment

* Fast-paced retail environment with production responsibilities

* Flexible schedule including early mornings, evenings, weekends, and holidays