Fresh Foods Clerk

Job Description

Assist customers by providing over-the-counter service and customer service throughout the Fresh Foods department. Operates and maintains the fresh food production areas (Deli/Seafood/Pizza), prepares the areas for sales, fries food, operates the rotisserie oven, prepares ready‑to‑bake/baked pizzas, etc. Receives inventory, verifies receipt of ordered product, and stocks in designated areas. Consistently provides friendly, courteous service to internal and external customers. Performs other related work.

Generally works 6‑8 hour shifts between 5:00 am and 10:00 pm.

• Seek opportunities to welcome, engage, serve, and thank customers. Maintain an atmosphere of friendly, enthusiastic customer service with a focus on customer satisfaction.
• Takes orders, answers questions, and performs suggestive selling.
• Prepares, stocks, displays, straightens, and rotates product in fresh food areas (Deli/Seafood/Pizza).
• Prepare production items according to recipes, food safety procedures, and specified cooking times.
• Handle frozen product.
• Inspect all product for quality and freshness.
• Prepare cases by putting the product on fresh pans, rotating product, replacing and filling as needed.
• Place proper signage on all products including pricing, description, code, dating, and required regulatory information.
• Clean and maintain department equipment such as fryers, slicers, etc., by breaking down and reassembling equipment, operating dish washer, hand washing dishes, and cleaning all appropriate parts with sanitizing solution.
• Maintain a clean and sanitary department by washing parts, tables, and wrapping stations; taking trash and paper to the appropriate balers; cleaning floors and coolers; cleaning and maintaining glass display counters on the inside and out.
• Receive inventory, stock, verify receipt of ordered product, and manage orders.
• Follow strict sanitary guidelines and complete associated records.
• Perform other duties as assigned or needed.
• Understand and follow all food safety procedures and requirements.

• Work varied shifts in a 24/7 operation, including night, weekends, and holidays.
• Communicate (hearing & speech) effectively with customers to receive orders and perform customer relationship skills.
• Conduct visual inspections, read and follow production guides, recipes, and product labels; log production quantities, temperature readings, etc., on proper forms.
• Perform basic math (add, subtract, divide, multiply) and compute weights and measures.
• Perform duties with mental alertness involving potential hazards with respect to related procedures, equipment (e.g., knives), and work aids.
• Complete training course and meet minimum time standards of productivity and accuracy.
• Wear hair net, beard net, gloves, and other PPE as required.
• Use cleaning chemicals and handle related food products.
• Stand, walk, and move rapidly for extended periods of time.
• Bend, stoop, twist, turn, and reach over the counter in tight areas frequently.
• Lift up to 50 lbs occasionally and reach, push, and pull racks.
• Handle refrigerated goods (−20°F to 28°F).
• Work around machinery emitting heat (400°F rotisserie and 325°F hot shortening).
• Must be 16 years of age or older.
• Perform primary duties efficiently and accurately.

• Food Handlers Certification (per state laws).

• Cash Register
• Knives and other kitchen utensils
• Electric Slicers
• Dishwasher
• Trash compactor
• Cardboard bailer

• Join us at Win Co Foods, where we are more than just a grocery retailer - we’re a growing family of over 140 supermarkets in 10 states with over 22,000 employee owners. Our purpose is to make the lives of our customers and employee owners better by offering the lowest possible prices to feed their families.
• We are committed to cultivating and celebrating an inclusive environment in which all employees are valued and respected.
• With more than 500 million employee owners in our Employee Stock Ownership Plan (ESOP) and top-tier medical plans and tuition support, our benefits set us apart.

• Seniority level:
  Not Applicable
• Employment type:
  
  Full-time
• Job function:
  Science and Consulting
• Industry: Civil Engineering