Entry Level Sales Account Representative

Job Description

Job Description

Surmount Innovations is a dynamic sales and business consulting firm based in Dallas, TX
. We specialize in direct customer acquisition and retail sales solutions, helping major brands like Frontier connect with their target market more effectively. Our success is built on transparent communication, relationship-driven strategies, and a passion for delivering real results—both in revenue growth and customer satisfaction.

We are currently seeking a motivated and customer-focused Entry Level Sales Account Representative to join our team. In this role, you'll play a vital part in building strong customer relationships, guiding clients through their service options ensuring they have a seamless and personalized experience with Frontier’s telecommunications services.

Key Responsibilities of an Entry Level Sales Account Representative:

• Engage with retail customers directly via the sales process; answer questions, provide solutions, and promote Frontier’s products and services in a professional and approachable manner
• Assist customers with setting up new accounts, making changes to existing services, and ensuring all customer information is accurately entered and up-to-date
• Resolve issues and troubleshoot concerns with empathy and professionalism to increase customer satisfaction and loyalty
• Identify customer needs and recommend additional products or upgrades that align with their preferences—turning interest into action and opportunities into sales
• You’ll be assigned a designated territory where you’ll consistently represent Frontier’s sales offerings and ensure a strong community presence
• Maintain accurate records of customer interactions, follow all Frontier compliance protocols, and uphold high standards of integrity in every transaction.

Qualifications of an Entry Level Sales Account Representative:

• Experience in account management, retail sales, and/or customer service is a plus
• Highly driven and resourceful individuals, able to think on their feet
• Strong interpersonal/communication skills to connect with customers
• Ability to work well and collaborate with teams, as well as operate independently to find solutions proactively
• Comfortable with change and the ability to adapt to different customers’ needs and market conditions
• Multilingual candidates are highly encouraged to apply!

We pay you for your time—and reward you endlessly for your results. This role’s compensation is a combination of an hourly wage and commissions earned. Pay ranges are based on current team averages.