Senior Inside Sales Rep

Position Summary

As Petmate's Senior Inside Sales Rep, you'll drive inside sales performance by managing processes, optimizing tools, and executing sales strategies. You'll support revenue growth through lead management, pipeline development, and close collaboration with field sales and customer service teams.

This role requires initiative, independence, and a strong focus on execution and follow-through. Excellent communication and customer relationship skills are essential.

• Own and execute the full inside sales cycle—from lead qualification and prospecting to negotiation and closing deals.
• Consistently meet or exceed assigned sales targets, KPIs, and revenue goals.
• Develop and maintain deep product knowledge to effectively position tailored solutions for retail partners.
• Build and nurture strong relationships with customers to drive retention, satisfaction, and identify upsell/cross-sell opportunities.
• Analyze sales performance metrics and forecasts to identify trends, gaps, and opportunities for improvement.
• Stay informed on industry trends, competitor offerings, and market conditions to refine positioning and sales strategies.
• Leverage POS, shipment, syndicated, and loyalty data to identify trends, uncover opportunities, and tell data-driven stories.
• Collaborate on the development and execution of promotional campaigns and channel strategies that drive growth.
• Partner with channel marketing, product, and operations teams to ensure alignment and support for sales initiatives.
• Leverage B2B platform to maintain accurate records of customer interactions, pipeline status, and sales acceleration activities.

• Bachelor's degree is required, preferably in Business, Marketing or a related field.
• 5+ years of inside sales experience demonstrating success in managing business partners.
• Reliable and collaborative team player. Ability to work independently in varied settings.
• Strong negotiation, communication, and relationship-building skills.
• Problem solving mindset.
• Basic/Intermediate knowledge of MS Office tools (Excel, PowerPoint, Word, Outlook).

Petmate is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by law.