Assistant Sales Manager

Responsible for achieving annual pre‑need sales volume and margin goals of the sales team as well as individual sales production. Observe sales representatives during sales meetings and provide timely constructive feedback to motivate pre‑need revenue growth. Track and trend sales, address gaps, and take initiative to dismiss underperforming sales staff.

• Qualify sales leads by asking probing questions and providing information; schedule sales appointments.
• Apply sales skills to present pre‑need services and products to consumers and influence the importance of pre‑need. Complete electronic sales contracts and close the sales.
• Generate sales leads by presenting pre‑need presentations or information at community or non‑profit events and consumer homes.

• Ensure contracts and paperwork are accurately and thoroughly completed by Sales Representatives in a timely manner.
• Build positive business relationships within the community, non‑profit, and civic organizations to build brand presence.
• Develop and achieve AOR and individual sales goals.
• Apply market demographics, share, and growth/decline rates to develop annual sales goals for the sales team.
• Develop an annual financial budget, monitor and approve expenses, and achieve financial budget in both revenue and expense.
• Approve time cards prior to deadline and initiate personnel change transactions.
• Complete additional responsibilities as requested or assigned.

• Coach revenue generators on techniques, technology, and influential personal style. Provide timely constructive feedback; recommend re‑training when necessary. Facilitate answers to sales and commission questions.
• Develop a strong, trusting, and reliable team. Understand team members’ career aspirations and provide assignments to develop skills or close gaps. Constructively address issues and provide tangible and appropriate feedback. Apply a proactive and collaborative management style to increase employee engagement and minimize turnover. Monitor training requirements to keep staff current.
• Screen candidates (internal and external) and hire or promote skilled and effective staff. Collaborate with Field Management on associate performance, pay increases, special pays, and career advancements.
• Discipline staff as necessary. Write development plans to close behavior or skill gaps. Collaborate with Human Resources throughout discipline, development, and termination processes. Initiate discussions to terminate underperforming staff and recommend terminations to leadership.

• High School diploma or equivalent required.
• Advanced education strongly preferred for continued career advancement.

• Valid and current driver’s license with an acceptable driving record is required.

• Sales management experience of 1–2 years required.
• Prior revenue‑generating sales experience with a demonstrable record of exceeding annual sales goals required.
• Experience with in‑home sales is a plus.
• Experience giving presentations to consumer audiences or public speaking ability required.
• Experience in the funeral services industry strongly desired.
• Experience with customer relationship management (CRM) systems is desired.

• Administrative skills necessary to manage workforce, administrative transactions, and planning/forecasting responsibilities.
• Ability to present products and service information with compassion and influence to consumers one‑on‑one or in a group/public setting.
• Computer literate and proficient with MS Office, Word, Excel, and PowerPoint.
• Ability to use computerized databases for sales presentations and electronic contracts.

• Environment – Work is primarily indoors; professional attire required when in contact with potential customers and families.
• Posture – Frequent continuous periods of sitting or standing up to 6 hours per day; frequently climbing stairs to access buildings.
• Physical Demands – Physical effort requiring manual dexterity is required, including paperwork, calculators, computers, and phone usage.
• Hours – May work beyond standard hours or schedule as business needs arise.
• Travel – Frequent amount of local and/or multiple location travel required.

Compensation: $45,500 to $76,300 earnings potential

Job Location:

US‑TX – Arlington

Postal Code: 76012